Adrienne Richardson

About

Specialties: Wireframes, Information Architecture, User Experience (UX), User Interface (UI) Design, Product Design, Application Design, Mobile Design, Adobe Create Suite, Axure, Responsive Design, Usability Testing, User Research, Information Design, Design systems, HTML, CSS, Frontend Frameworks (Bootstrap & Material Design), drawing and illustration, graphic design. Extensive experience in government and healthcare industries.

Experience

• Senior User Experience Specialist · International Software Systems, Inc.2024-05-01 –

  Responsible for providing UI/UX design, and other technical support to the Social Security Administration (SSA).

• UI/UX Specialist IV · Next Phase Solutions and Services, Inc.2021-08-01 – 2024-05-01

  Responsible for providing UI/UX design, and other technical support to the Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), and Food and Drug Administration (FDA). Duties include: Leading human-centered design effort of enterprise data lake (EDL) software, EDL training guides, and provider profile software Utilizing Adobe XD and leveraging CMS and U.S. Web Design Systems for a uniform look and feel Designing software branding and infographics Conducting user interviews, usability tests, stakeholder interviews, SME interviews, and research Working closely with customer, business analysts, scrum teams, and development team to implement designs.

• Lead UX Designer · MasterPeace Solutions2019-01-01 – 2021-07-01

  Responsible for providing UI/UX design, and other technical support to the Department of Defense (DoD). Duties include: Conducting heuristic evaluations Designing interactive wireframes of complex web and mobile applications using Axure. Designing high-fidelity mock-ups using Adobe Illustrator Designing workflows and journey maps Creating design systems for complex web applications Conducting user interviews, stakeholder interviews, SME interviews, and research Working closely with development teams to implement designs Ensuring design meets section 508 accessibility standards Managing UX resources for suite of web applications.

• UX Strategist/Information Architecture Lead · Booz Allen Hamilton2017-08-01 – 2019-01-01

  Providing information architecture, design, and other technical support to the Department of Defense (DoD) on multiple projects. Duties include: Conducting UX research which include the following methodologies: stakeholders and users interviews, competitive analysis, reviewing site analytics, heuristic evaluations, card-sorting exercise, and reporting/presenting research findings to the customer. Designing information architecture site maps and interactive and responsive wireframes of complex web applications, training guides, and public-facing websites Designing design systems, icons, and logos Serving as career coach to 4 UX designers, which includes conducting regular goals meetings and approving training and performance awards.

• Principal User Experience Engineer · Next Century Corporation2016-06-01 – 2017-08-01

  Provided heuristic evaluations, conducted user interviews/usability test and writing reports, designed process flows, information architecture, interactive wireframes (Axure), mock-ups (adobe illustrator), icons, logos, and updating code in order to create user interfaces that are clean, modern, intuitive, and easy to use for various agencies within the Department of Defense (DoD).

• Senior User Experience Engineer · BD2015-08-01 – 2016-05-01

  Designed user interfaces for complex web applications and medical instrument kiosks. Duties include: Conducting usability tests and contextual interviews in hospital lab settings. Designing style guides, design systems, interactive prototypes (Axure), information architecture, process flows, and wireframes; Working closely with business analysts, SMEs, software engineers, and product owners in an Agile environment.

• Senior User Experience Engineer · Next Century Corporation2014-07-01 – 2015-08-01

  Provided heuristic evaluations, designing process flows, information architecture, interactive wireframes (Axure), mock-ups (OmniGraffle), icons, and style tiles in order to create user interfaces that are clean, modern, intuitive, and easy to use for various agencies within the Department of Defense (DoD).

• User Experience Designer · Laureate International Universities2014-06-01 – 2014-06-01

  Designed responsive wireframes for online education portals, student profiles, and billing modules using Omnigraffle. Developed personas for online classroom redesign.

• Senior User Experience Consultant · Aquilent2011-10-01 – 2014-05-01

  Provided information architecture, heuristic evaluations, usability research and testing using Morae, wireframe design using Axure, user interface design, graphic design using Adobe CS, front-end development using Twitter Bootstrap, and other technical support to the Centers of Medicare and Medicaid Services (CMS).

• Web and Graphic Designer · Synergy Enterprises, Inc.2011-09-01 – 2011-10-01

  Designed and developed websites and print materials for the U.S. Department of Education's Magnet School Assistance Program.

Education

• University of BaltimoreM.S., Interaction Design & Information Architecture
• Georgetown UniversityCertificate, Web Design & Development
• Virginia TechB.A., Art

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