Robert Flint

About

Business Intelligence Professional, effective at developing and implementing operational processes, systems and teams, either individually or as part of a larger project. 13 years in the call center and operations industry including 8 years in healthcare.

Experience

• Director · Sapphire Analytics Ltd.01-01-2021

  As a Director, responsible for strategic leadership and management of analytics projects, driving business growth through data insights and innovative solutions.

• Senior Manager Data Engineering & Development · John Burns Research and Consulting04-01-2023

  As a Senior Manager of Data Engineering & Development, responsible for overseeing data engineering projects, managing development teams, and implementing data solutions to support business objectives.

• Manager, Business Intelligence Development · John Burns Research and Consulting06-01-2018 – 04-01-2023

  Managed business intelligence development projects, led a team in creating data-driven solutions, and enhanced reporting capabilities to support strategic decision-making.

• Senior Business System Analyst · Blue Shield of California02-01-2013 – 06-01-2018

  Tableau programmer: Developed data sources across multiple platforms. Led dashboard report development, analysis, and Tableau server administration. Managed a team of 16 process and data analysts, leading projects across the enterprise. Transitioned Claims reporting and analytics to SQL server and Tableau. Served as System analyst on IVR and telecom systems, performing requirement gathering, programming, and implementation.

• Business Analyst · Blue Shield of California02-01-2009 – 02-01-2013

  As a Business Analyst, contributed to data analysis and business process improvements, supporting various departments in achieving operational efficiency.

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