Rocio F.
Operations Expert | Administrative Support Specialist
8 yrs experience · Tampa, FL · <10 hrs/week
About
With a diverse background in operations and administrative support, I have honed my skills across various industries. Currently pursuing studies at Hillsborough Community College, I have been a Virtual Assistant since 2019, offering remote administrative support to a range of clients. My experience includes serving as an Executive Assistant at Ten Rooms Ybor, where I managed scheduling and correspondence for executives. As Director of Operations at Strictly Results Marketing Group, I improved processes and managed team performance. My leadership skills were further developed as a Shift Supervisor at Red Robin, where I ensured smooth shift operations and customer satisfaction. Additionally, I gained valuable customer service experience as a Server at Outback Steakhouse. My career reflects a commitment to efficiency, organization, and client satisfaction.
Skills
Experience
- Virtual Assistant · Freelance07-01-2019
Provided administrative support and managed tasks for various clients remotely.
- Executive Assistant · Ten Rooms Ybor10-01-2023 – 08-01-2024
Assisted executives with scheduling, correspondence, and administrative tasks.
- Director of Operations · Strictly Results Marketing Group09-01-2021 – 10-01-2023
Oversaw daily operations, improved processes, and managed team performance.
- Shift Supervisor · Red Robin09-01-2016 – 08-01-2020
Managed shift operations, supervised staff, and ensured customer satisfaction.
- Server · Outback Steakhouse06-01-2018 – 06-01-2019
Provided excellent customer service and ensured a pleasant dining experience.
Education
- Hillsborough Community College
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