Ruth Andrade

About

Dynamic and results-driven senior product leader with extensive experience driving strategic initiatives, integrating innovative technologies, and leading high-performing teams. Skilled in end-to-end product ownership across POS, ecommerce, KDS, customer-facing displays, and system integrations—aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions. Proven track record in optimizing processes, improving product adoption, delivering customer-centric outcomes, and building scalable partnerships and integrations for sustained growth.

Experience

• Senior Product Manager · HungerRush07-01-2025

  ● Own end-to-end strategy and execution across HungerRush’s on-premise commerce ecosystem, including POS, KDS, customer-facing displays, and hardware integrations, supporting high-volume restaurant operations at scale. ● Drive cross-product alignment and system-level decision-making across multiple surfaces, ensuring seamless workflows between front-of-house, kitchen, and customer-facing experiences. ● Lead product direction in complex, ambiguous environments, defining priorities and aligning engineering, operations, and business stakeholders to deliver cohesive, high-impact solutions.

• Team Lead II Product Manager · North09-01-2024 – 05-31-2025

  ● Spearhead the integrations strategy for SALIDO by North, shaping the roadmap to implement key integrations that enhance the platform’s scalability and long-term success. ● Oversee the Integrations and Reporting teams, driving alignment on priorities and fostering collaboration across cross-functional teams. ● Utilize strategic planning and leadership skills to deliver high-value integrations that support business growth and operational efficiency.

• Product Manager · North04-01-2023 – 09-30-2024

  ● Directed integration initiatives for SALIDO, focusing on seamless third-party partnerships to optimize system performance. ● Strengthened team-building efforts, empowering cross-functional collaboration to deliver projects on time and within scope. ● Established strategic partnerships to align product goals with market demands, ensuring long-term competitive advantage.

• Senior Product Manager · Mad Mobile10-01-2022 – 04-30-2023

  ● Collaborated with stakeholders to develop cutting-edge solutions, modernizing point-of-sale (POS) systems for restaurants and retailers. ● Delivered exceptional product enhancements by leveraging competitive analysis and user insights to address evolving customer needs. ● Championed initiatives to digitize customer experiences, driving increased sales and operational agility.

• Product Manager · Mad Mobile01-01-2021 – 09-30-2022

  ● Managed the end-to-end product lifecycle for innovative POS solutions, enabling customers to adapt to industry shifts efficiently. ● Conducted detailed requirement analyses, ensuring that enhancements aligned with both business goals and user expectations. ● Fostered a culture of innovation within the product team to maintain a competitive edge in the market.

• Product Manager, Sysco Labs · Sysco11-01-2018 – 12-31-2020

  ● Delivered groundbreaking innovations in foodservice technology, enhancing the ordering process, inventory management, and in-restaurant experiences. ● Defined product roadmaps that aligned with Sysco’s overarching strategy, leveraging customer insights and data-driven analytics. ● Acted as a pivotal contributor in driving cost-saving initiatives and improving customer satisfaction.

• Ecommerce Project Manager · Sysco03-01-2014 – 11-30-2018

  ● Successfully deployed a mobile ordering application to 72 operating companies, leading to a 10% increase in ecommerce adoption. ● Directed end-to-end UAT processes, ensuring seamless user experiences across all digital commerce properties. ● Transitioned outdated systems to modern platforms, significantly improving operational efficiency and customer satisfaction.

• Ebusiness Manager · Sysco04-01-2013 – 03-31-2014

  ● Led content auditing and reorganization projects to improve Sysco’s web presence and ensure brand consistency. ● Coordinated the implementation of 212 SAP Associate Portal pages for operating companies. ● Enhanced internal processes by collaborating with cross-departmental teams to meet web and content needs.

• Web Content Coordinator, Sysco · Adcetera06-01-2012 – 03-31-2013

  ● Played a key role in coordinating portal content for Sysco’s operating companies, ensuring successful SAP project completion.

• Marketing Assistant | Client Relations Manager | Assistant to CTO/Project Manager | Customer Support · ESX, Inc.03-01-2007 – 03-31-2012

  ● Secured over $72,000 in new sales and over $50,000 in upselling to existing clients. ● Managed five client implementations, creating tailored solutions to improve business processes. ● Delivered training sessions for 16 organizations, enhancing user proficiency and adoption.

Education

• Houston Christian UniversityBA, Marketing/Marketing Management, General

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