Samantha Poon

About

I’m Samantha Poon (Sam for short), a passionate UX Designer with a unique background in healthcare and medical sciences research. With over seven years of experience in a medical sciences lab and extensive projects in UX design, I excel in blending analytical rigor with creative design thinking to create user-centered digital experiences. Skilled in tools like Figma, Adobe XD, and various web technologies, I am committed to crafting intuitive and accessible designs that solve real-world problems. My multifaceted expertise and dedication to improving user experiences make me a valuable asset to any team, driving innovation and fostering growth.

Experience

• UX Designer · DemocracyLab04-01-2024

  • Led the redesign of the impact dashboard to showcase key metrics, improving data accessibility and visualization for investors and volunteers. • Developed interactive prototypes using Figma and Sketch, conducting usability testing to refine designs and enhance user experience. • Improved clarity and effectiveness of the impact dashboard, increasing investor confidence and volunteer engagement by presenting ROI and cost-saving metrics.

• UX Researcher · Tech Fleet10-01-2023 – 07-01-2024

  My role revolves around the Food Distro Project, where we leverage technology and innovative solutions to foster a crucial bridge between businesses and non-profits, ensuring surplus food finds its way to those in need. • Specialized in coordinating user interviews to gather valuable insights for our user-centric approach. • Synthesized data and insights from user interviews, aiding informed decision-making throughout our agile project workflow. • Collaborated cross-functionally, utilizing strong communication and interpersonal skills to bridge gaps between businesses and non-profits, ensuring a more streamlined process.

• User Experience Designer · Freelance10-01-2022

  As a freelance UX designer, I work with clients to create user-centered design solutions that drive business success. I prioritize communication and collaboration with clients to ensure project success and satisfaction. • Collaborated with clients to understand user needs through surveys and interviews, translating business objectives into intuitive experiences and improving client satisfaction by 25%. • Designed visually rich & inclusive user interfaces using common best practices and accessibility standards, increasing digital engagement metrics by 30%. • Ensured accessibility compliance by following WCAG guidelines, making applications usable for a wider audience. • Leveraged strong communication skills to articulate design concepts and rationales to clients, fostering positive and collaborative relationships.

• Research Assistant · McMaster University05-01-2017 – 03-01-2022

  • Researched and analyzed past and current data, leading to a breakthrough in my research on therapeutic effects of compounds on blood and vasculature pathologies. • Communicated complex scientific concepts to physicians and laboratory heads through clear presentations, demonstrating strong strategic judgement and documentation. • Collaborated with team members to strategize and execute research studies, leading to an 80% advancement in achieving research objectives.

Education

• McMaster UniversityBachelor's degree, Chemical Biology
• CourseraCertification, Google UX Design Professional Certification

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