Sean Greenfield

About

Sean Greenfield fluently writes about himself in the third person. He also leads digital experiences that genuinely improve people’s lives in B2C and B2B environments. Here's a few examples... • He led the Wells Fargo’s app design in just 10 months, boosting CSAT from 63 to 83 • He built and scaled the team helped move JPMorgan Chase’s app from 8th to 3rd in JD Power rankings • He led a Ticketmaster design strategy shift from corporate commerce to authentic marketplace • He hand-crafted Forrester's first SAAS data modeling tool, more than doubling consulting capacity • And yes, he’ll always emphasize that none of this happens without great teams Sean leverages a human-centered mindset backed by business strategy and a strong focus on empowering teams to do the best work. He’s fluent in product design, service design, data visualization,, qualitative and quantitative research, UX strategy, and visual design for a true full-stack experience leader. From Chase to Wells Fargo, Google to Facebook, Intel to YouTube, he’s helped some of the world’s most recognizable companies rethink how they connect with people. But impressive names aside, Sean believes design should be effective, collaborative, and, above all, fun. When workshops get too quiet, he’s been known to break the silence with a dad joke or a spot-on Elmo impression. #DesignLeadership | #UXStrategy | #PrincipalDesigner | #EnterpriseUX | #DigitalProductDesign

Experience

• Executive Director, Product Design - Mobile & Payments · Wells Fargo2022-09-01 –

  Leading the teams that make Paze, digital wallets, Zelle, transfers, bill payments, domestic/international wires, mobile deposits, new account funding, financial relief...

• Head of Mobile Platforms Product & UX Design · Wells Fargo2022-01-01 – 2022-09-01

  We made this... fast. https://www.wellsfargo.com/mobile-online-banking/

• VP, Digital Product UX · Wells Fargo2020-01-01 – 2022-01-01

  + Lead native mobile app UX design + Lead home lending UX design

• Advisor, UX Design Bootcamp Curriculum Advisor · San Francisco State University2019-01-01 – 2021-01-01
• Advisor, Center for Innovation Big Data Curriculum · Rutgers University2018-01-01 – 2019-01-01
• Executive Director, Payments UX · Chase2018-01-01 – 2019-01-01
• Executive Director, Mobile Platforms UX · Chase2017-01-01 – 2018-01-01
• Startup Advisor · Brush & Branch, LLC2018-01-01 – 2019-01-01
• Director of Experience Design · EPAM Continuum2015-01-01 – 2017-01-01

  + Design strategy for Ticketmaster + Data visualization tool for Forrester Data + Service design for Human Longevity, Inc + Data visualization prototype for Chevron

• Principal Designer, Products and Services · EPAM Continuum2014-01-01 – 2015-01-01

  + Product design & strategy for Microsoft + Service design for Sonos + Brand design for Scholastic + Brand design for ARM

Education

• Indiana University BloomingtonBachelors, Art

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