Shakira Williams

About

With a robust educational background in Construction Project Management from Drexel University and a Bachelor's in Business Administration from the University of Maryland Eastern Shore, this professional has built a diverse career in business operations and HR management. Currently serving as the Business Manager for HR & Operations at Focus Camera, they ensure seamless business functions. Previously, they held the role of HR Operations Senior Director at TaskSponder, where they spearheaded strategic HR initiatives. Their experience includes directing business operations at The So Company and managing customer success at ComplyAdvantage. They have also held managerial roles at THE MAIDS, Peter R. Ginsberg Law LLC, and Odyssey House, showcasing their versatility in office management and administrative support. Earlier in their career, they gained experience as a Book Store Manager at Clinton Community College and as a Manager Trainee at Enterprise Holdings, further honing their leadership and operational skills.

Experience

• Business Manager - HR & Operations · Focus Camera06-01-2022

  Responsible for managing HR and operational functions to ensure smooth business operations.

• Hr Operations Senior Director · TaskSponder08-01-2015

  Led HR operations, focusing on strategic HR initiatives and operational efficiency.

• Business Operations Director · The So Company07-01-2019 – 06-01-2022

  Directed business operations, enhancing processes and customer satisfaction.

• Business Operations Manager/Customer Success & Support · ComplyAdvantage07-01-2017 – 08-01-2019

  Managed business operations and customer success, ensuring client satisfaction and operational excellence.

• Executive Assistant Office Manager · THE MAIDS11-01-2015 – 07-01-2017

  Oversaw office management and executive support functions.

• Office Manager · Peter R. Ginsberg Law LLC.07-01-2015 – 11-01-2015

  Managed office operations and administrative tasks.

• Administrative Assistant · Odyssey House09-01-2012 – 07-01-2015

  Provided administrative support and assisted in daily operations.

• Book Store Manager · Clinton Community College05-01-2011 – 02-01-2012

  Managed bookstore operations and inventory.

• Manager Trainee · Enterprise Holdings09-01-2010 – 02-01-2011

  Participated in management training program, learning operational and leadership skills.

• Executive Assistant Manager · Walgreens Co.01-01-2007 – 08-01-2010

  Assisted in managing store operations and staff supervision.

Education

• Drexel University College of EngineeringMaster of Science - MS, Construction Project Management
• University of Maryland Eastern ShoreBachelor of Science - BS, Business Administration and Management, General
• Paul Robeson HSHigh School, Business Technology

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