Shawn Morrison

About

I am a graduate of Full Sail University. I am a Songwriter/Jr Recording Engineer. I also tutor students/employees on the various software applications: Office 365 Word, Outlook, OneDrive, Microsoft Teams, Google Meet, Google Classroom, Zoom, and WebEx.

Experience

• Online Software Tutor · Independent Contractor01-11-2016

  I am proficient with Microsoft Windows 10/11, Mac ProBook, iPad, Microsoft Office 365: Word, PowerPoint, Outlook (2016 -2019), OneDrive, Google Docs, Google Drive, Google Classroom, Google Jamboard, Google Forms, and Google Slides. Safari, Microsoft Edge, Firefox, Adobe Pro, YouTube, Audacity (recording software), Cisco Webex, Cisco Jabber, Zoom Meeting, Google Meeting, Microsoft Teams, Google Duo, and Skype for Business. I also specialize in the following Apple Software Applications: Microsoft Office 365: Word, PowerPoint, Outlook, Apple Pages, Apple Garage Band (Music Production Software), iMovie, iPhoto, iCloud, iPad, macOS Catalina, macOS Mojave, and Facetime. My goal is to make learning fun and stress-free. I encourage clients to ask questions during my tutoring sessions to help them understand what they are learning and help them find solutions.

• Remote Recording Engineer & Video Editor · Independent Contractor01-01-1987

  Prepare for live Avid Pro Tools, Logic Pro X, Garage Band, and Ableton recording sessions, place microphones, and other recording equipment, and use computers to program equipment. Record speech and music or reproduce or copy sound recordings. Synchronize dialogue, music, and sound effects with visuals (video editing). Record instruments and vocals separately then combine them during mixing or postproduction. Voice-over audio production. Creating and editing video content with Final Cut Pro and Adobe Premiere for websites and social media. Creating filming and photographing training courses. Responsible for maintaining equipment. Keep records of the gear used in specific recordings. Set up and take down equipment for sessions, and report equipment problems such as broken kit components or defunct electronic circuitry. Make repairs or follow up to make sure a technician completes the fixes.

• Remote Video Editor & Sound Designer · Independent Contractor04-01-2020

  Audio Postproduction: Editing Sound Effects to Video with Pro Tools Recording and Editing Foley Recording and Working with Dialogue Mixing Sound to Picture Game Audio Production Techniques - Wwise: Creative Manipulation of Audio Nonlinear Dialogue and Foley Techniques 3-D Audio Positioning and Worldizing Real-Time Gameplay Audio Mixing

• Remote Software Coordinator, Technical Writer, Webmaster, Chat Support, Photography, · Independent Contractor01-01-2004

  Researched and translated technical information for non-technical and technical users to create documentation for the client's software (Technical Writer). Originate, revise, and maintain internal and external Standard Operating Procedures SOPs. Recommends and conducts document formatting and reduces the complexity of existing internal SOPs. Created websites and performed maintenance. Performed SEO for client websites. Assisted with creating Social Media websites and marketing to generate new business. Created instructional videos with Final Cut Pro, Movavi, and iMovie. Installed, upgraded, and configured Windows Operating System (Windows 10 and 11) and antivirus software (Norton Internet Security, AVG Internet Security, Malware Bytes Anti-virus). Provided Local LAN/WAN support to Customer sites and Client systems for network analysis and Administration. Identified, diagnosed, and documented hardware failure or software problems on various computers and computer-related equipment. Re-imaged or replaced computers. Instructed clients on safe computer use and how to avoid accidental uninstalls of essential computer programs that are vital to their computer. Provided remote help desk support with TeamViewer. Set up email accounts, password recovery, and create shortcuts for programs on the desktop. Set up mobile devices, multi-function printers, and PCs. Provided Tier 2 phone, chat, and in-house support to analyze issues, resolve or escalate, and track trouble tickets to completion. Received requests via telephone, voicemail, or email, from the clients for technical assistance. Completed all assigned work orders (diagnostics, upgrades, or builds) within an established time frame. Verified that Local and/or network printers are installed. Assisted clients with Office 365 for home, school, and work.

• Software Tutor/Software Coordinator (by virtual appointments only). · Independent Contractor01-01-2017

  Provide online Microsoft Office 365, Google Suite, Zoom, Slack, Microsoft Teams, Microsoft Access Database, and Cisco WebEx software tutoring services to students and employees via Whiteboard and video screen sharing in real-time. Collaborate with students and parents to determine student needs, develop tutoring plans, or assess student progress. Participate in training and development sessions to improve tutoring practices or learn new techniques. Provide private instruction to individual or small groups of students to improve academic performance, and adult education, improve occupational skills, or prepare for educational or occupational tests. Schedule tutoring appointments with students or their parents. Assess students' progress throughout tutoring sessions. Communicate students' progress to students or parents in written progress reports, by phone, or by email. Develop teaching or training materials, such as handouts, study materials, or quizzes. Research or recommend textbooks, software, equipment, or other learning materials to complement online tutoring. Review class material with students by discussing the text, working on solutions to problems, or reviewing worksheets or other assignments. Teach students study skills, note-taking skills, and test-taking strategies.

Education

• Full Sail UniversityBachelor's Degree, Audio Production
• University of PhoenixGraduate Degree, Information Systems
• University of PhoenixBachelor's Degree, Information Technology

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