Shawna Remy
A self-motivated, enthusiastic professional with a relentlessly positive attitude.
20 yrs experience · Russellville, AR · 30-40 hrs/week
About
Extensive experience in the areas of building relationships and rapport with clients and colleagues. Exceptional time management, problem solving, and organizational skills.
Skills
Experience
- Medicare Member Services Advocate · Aetna02-01-2022
-Provide a welcoming experience to members new to an Aetna plan with the hope of promoting member engagement, increasing CAHPS scores and plan retention, and decreasing CTMs and grievances - Conflict resolution specialist - Claims management - Project Management
Education
- Arkansas Tech UniversityBachelor's Degree, Psychology
- Arkansas Tech UniversityBachelor's Degree, Rehabilitation Science
- Arkansas Tech UniversityAssociates, Nursing
- Recovery Health SystemsCertification, Qualified Behavioral Health Professional
- Community Care CollegeAssociates Degree, Medical Massage Therapy
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