Shereem R.

About

Currently pursuing a Bachelor of Science in Counseling Psychology at Metropolitan State University of Denver, I have a diverse educational background including studies in Psychology at Community College of Denver, Project Management certification from the University of Colorado Boulder, and Fashion Design & Marketing from Academy of Art University. Professionally, I serve as a Digital Marketing Specialist at Shereem Marie LLC, focusing on e-commerce, brand awareness, and content creation. My previous roles include Behavioral Health Technician at Autism Learning Partners, Billing & Invoice Analyst at Sunrun, Account Manager at Guerin - Car Rental Solution & Enterprise, and Executive Assistant at Ajilon Finance Solutions. My skill set spans digital marketing, behavioral health, billing analysis, account management, and executive support, with a strong emphasis on project management and client relations.

Experience

• Digital Marketing Specialist · Shereem Marie LLC03-01-2020

  E-commerce and brands awareness with (Amazon Fashion, Amazon Finds, Amazon Lifestyle, and Tik Tok Shops etc). Experience with brand media planning, with a focus on paid social. Organic growth with HubSpot/Google Analytic/ Instagram/ Tik Tok Analytics etc. Research industry-related topics. Content Creation and Reels. Agile Project Management, Foundations and Initiation Project Planning and Execution. Prepare well-structured drafts using digital publishing platforms. Research potential partnerships/deals. Agile/ROI/ ROAS/ KPIs/Metric and A/B Testing. Video and Content Editing. Create and distribute marketing copy to advertise our company and products. Conduct keyword research and use SEO guidelines to optimize content.

• Behavioral Health Technician · Autism Learning Partners01-01-2021 – 01-01-2022

  Provide direct care to clients in a one on one or group therapy setting to implement skill acquisition and behavior reduction treatment as directed by supervisor. Conducting behavioral or other psychiatric assessments. Working with clients to develop their physical and emotional skills. Observing and documenting behavior data, including improvements and regressions. Assisting clients with daily living skills and afterschool work. Collect and record data of special needs clients. Observe & document clients behavior through data. Collaborate, communicate, and aid with trainings of clients, parents, and staff. Perform clinical assessments and other administrative duties. CPR and First Aid certified.

• Billing & Invoice Analyst · Sunrun01-01-2021 – 01-01-2021

  Troubleshoot and problem solve customers issues by providing recommendations/solutions. Functioning account information and resource for internal/external sources by responding to and resolving inquiries concerning all billing processes and documentation. Facilitate daily invoicing of Sunruns customer account portfolio. Review of 90k+ records daily by Review Cases submitted via - Salesforce from various teams to ensure all billing discrepancies are resolved within established timelines. Review daily Credit Analysis in researching and validating credits, ensuring accuracy prior to mailing refunds. Review billing processes for efficiency and recommend changes and improvements, as necessary.

• Account Manager · Guerin - Car Rental Solution & Enterprise01-01-2018 – 01-01-2021

  Assist in business development and sales; successfully follow a sales strategy to overcome customer objections and maximize revenue with sales in new products and upgraded cars. Emailing and communicating to different departments to locate or renew car rental tags, licenses, and registrations etc. Strive to meet and exceed monthly personal and department metrics. Attend daily meetings or exceeded revenue objectives by promoting products or services to customers during service, account, and sales follow-up calls and assisted approximately a high volume of customers each hour with product or service questions. Consult with customers accounts and document conversations to evaluate and determine methods to resolve problems/issues e.g., billing.

• Executive Assistant · Ajilon Finance Solutions01-01-2017 – 01-01-2018

  Act as the point of contact among executives, employees, clients, and other external partners (Concrete Contractor and other Industrial sites). Manage executives calendars and set up meeting and making travel and accommodation arrangements. Track daily expenses and prepare weekly, monthly, or quarterly reports. Function as an office manager. Format information for internal and external communication memos, emails, presentations, reports. Screen and direct phone calls and distribute correspondence.

Education

• Metropolitan State University of DenverBachelor of Science - BS, Counseling Psychology
• Community College of DenverPsychology
• University of Colorado BoulderCertification, Project Management
• Academy of Art UniversityFashion Design & Marketing

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