Shezi Malik

About

Devoted and innovative team leader with a strong vision to achieve lasting results for any organization. Experienced in Technology Leadership & Innovation Management, and Computer Information Systems. Skilled in management, organization development, digital illustration, Customer Relationship Management (CRM), visual design, and team development. Strong sales skills. Committed to continual self-improvement and leadership.

Experience

• Specialist · Apple2025-05-01 –
• Business Owner · MARFA Events & Production2021-04-01 –

  Event Management, Conventions, Floor plan design, Merchandising, Visual art, Production, Digital content, Photo & Video, Contact hire, Freelance, Marketing strategy, Vendor Management, Sourcing, Talent Sourcing, Corporate Events, Online Webinar, Concert Production, Seminars, Weddings (By Referral only)

• B2B Supervisor · NOV2024-01-01 – 2025-05-01
• Assistant Store Manager · Michael Kors2023-03-01 – 2025-04-01
• Sales Consultant · Michael Kors2016-07-01 – 2023-03-01
• Sales Assistant · Michael Kors2016-01-01 – 2016-07-01
• General Manager Business Development · Core Automotive & Powersports Dealership By Core Investment Group2022-11-01 – 2024-12-01

  Part Owner & Investor in Automotive Dealership, Buying and Merchandising, Strategic Marketing & Activations, Business Development, Financial Strategy, Employee Training & Development, Hiring & HR, Project manage the implementation of an entire CRM & ERP system in Dallas, Texas. Redesigned and managed online marketing campaigns and in-store marketing strategies to drive customer engagement. Led the launch of a new e-commerce platform, increasing online sales by 70% within the first quarter. Managed and forecasted budgets for all projects, ensuring ROI targets were met. Collaborated directly with stakeholders and investors to drive project success. Implemented strategic financial planning to optimize project outcomes.

• Technology Consultant · EY2021-12-01 – 2023-11-01

  Spearheaded Agile project management for ERP and CRM development. Utilizing Scrum and Kanban methodologies, led direct client interactions, presented to stakeholders, and managed timelines for successful project implementations. Developed SOPs, onboarded new candidates, and ensured efficient project delivery.

• Technical Lead · Geometris LP2021-01-01 – 2022-02-01

  Managed implementation for new CRM, SERVICE TICKETING, CDP. Implementation, Documentation and client onboarding, Client face to face management, EDI, Stakeholders, B2B, Senior Support Engineer promoted

• Senior Support Manager · Geometris LP2020-01-01 – 2020-12-01

Education

• University of HoustonBachelor's degree, Technology Leadership & Innovation Management
• University of HoustonSpecialization, Computer/Information Technology Administration and Management

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