Shubham Waray

About

With a robust educational background in Information Systems from The University of Texas at Austin and Industrial and Product Design from MIT Institute of Design, I have honed my skills in UX and product design. Currently a Senior UX Designer at Nokia, I engineered a SaaS 5G asset monetization platform, boosting revenue by 40% and user satisfaction by 20%. My previous role as a Graduate Research Assistant involved a UX redesign of a pregnancy app, enhancing user interactions by 50%. At Tata Consultancy Services, I led a global digital revamp for Plaza Premium Group, impacting 50,000 daily visitors. My experience also includes product design projects at DESIGN DIRECTIONS LIMITED and an internship at AerX Labs, where I developed an automated home sanitation bot. My expertise spans user research, design systems, and agile project management, with a commitment to enhancing user experiences across diverse platforms.

Experience

• Senior UX Designer · Nokia05-01-2023 – 05-01-2024

  Engineered a SaaS 5G asset monetization platform for Nokia's Cloud & Network Services, resulting in a 40% increase in revenue from new streams within the first six months of launch. Spearheaded the creation of a user-friendly dashboard for efficient API management, reducing processing time by 50%. Applied UX design principles to enhance usability on the asset monetization platform, leading to a 20% increase in user satisfaction rating.

• Graduate Research Assistant · Department of Computer Science, The University of Texas at Austin01-01-2023 – 08-01-2023

  Directed the UX redesign of a pregnancy app with over 2.5K downloads, prioritizing support for expectant fathers. Created an innovative design language, implemented an efficient design system, and streamlined information architecture for the app; accelerated user interactions by 50% and enhanced overall user experience. Formulated and implemented a plan resulting in a 70% increase in user satisfaction, integrating user research findings and feedback to guide design decisions.

• User Experience Designer · Tata Consultancy Services09-01-2019 – 05-01-2022

  Spearheaded and managed a team of 4 UX and 2 UI designers on a global white label digital revamp for Plaza Premium Group. Directed end-to-end design for major 7-platform project: agile planning, 100+ user research participants, 800+ wireframes, 40 user tests, visual design, style guide, stakeholder presentations. Delivered in 11 months. Guided the project lifecycle from ideation to implementation at Hongkong Airport, enabling 50,000 daily visitors to conveniently book services such as meet and assist, limousine, wheelchair, porter, and flower delivery. Crafted and designed a mobile application for an Indian government agency in civil aviation, reducing the time needed for stakeholders, such as pilots, to document flight data by 60%. Conducted over 20 workshops on Figma, Adobe Creative Suite, and Design Thinking for both clients and staff members.

• Product Designer · DESIGN DIRECTIONS LIMITED01-01-2019 – 05-01-2019

  Orchestrated capstone project: research, 3D CAD, prototyping, and testing for an Ayurvedic product. Validated 15 prototypes on 100 North American youth. Oversaw diverse design projects: 10 pharmaceutical packaging, 5 electrical switchboards, and an ad film for ecological slipper.

• Product Design Intern · AerX Labs08-01-2018 – 11-01-2018

  Initiated and executed the design and testing of an automated home sanitation bot. Collaborated with project manager, engineer, and the client to validate the design, then created the models.

Education

• The University of Texas at AustinMaster of Science - MS, Information System
• MIT Institute of DesignBachelor's degree, Industrial and Product Design

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