Stephanie Wiseman

About

With a background in mortgage operations and strategic leadership, I have a proven track record of overseeing seamless processes and managing initiatives. My experience includes roles such as Director of Renewal Operations at Texthelp, where I ensured efficient operations related to renewals, and Executive Director at Belmont Community Garden, leading development. Previously, I served as Director of Mortgage Operations at Better, managing mortgage operations and ensuring compliance. My expertise also extends to roles at Bay Equity, LLC and Pinnacle Capital Mortgage Corporation, where I handled loan resolution and final document processes. My commitment to excellence and customer satisfaction has been a consistent theme throughout my career.

Experience

• Director of Renewal Operations · Texthelp09-01-2022

  Responsible for overseeing the operations related to renewals and ensuring seamless processes.

• Executive Director · Belmont Community Garden02-01-2024

  Responsible for leading and managing the strategic initiatives of Belmont Community Garden.

• Director Of Mortgage Operations · Better06-01-2020 – 07-01-2022

  Responsible for overseeing the mortgage operations and ensuring efficient processes.

• Regional Manager - Mortgage Operations · Better08-01-2019 – 06-01-2020

  Responsible for managing mortgage operations in the specified region and ensuring compliance with company standards.

• Mortgage Closing Manager · Better06-01-2018 – 08-01-2019

  Responsible for managing the mortgage closing processes and ensuring timely completion.

• Loan Resolution Associate II · Bay Equity, LLC08-01-2014 – 11-01-2018

  Responsible for handling loan resolution processes and ensuring customer satisfaction.

• Final Documents Specialist I · Pinnacle Capital Mortgage Corporation01-01-2014 – 05-01-2014

  Responsible for managing final document processes and ensuring accuracy and completeness.

• Loan Delivery Specialist · Pinnacle Capital Mortgage01-01-2013 – 05-01-2014

  Responsible for ensuring the timely delivery of loans to the specified entities.

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