Suma K.

About

I’m a senior product design leader with 10+ years of experience driving design strategy, UX, and AI integration in fintech, insurance, risk, and compliance products. I specialize in creating intuitive, user-friendly solutions that deliver measurable business impact — including a 30% increase in user efficiency and 20% reduction in task errors. I work fractionally (20–30 hrs/week), contributing hands-on UX design (wireframes, prototypes, user research) while providing design leadership and mentorship for cross-functional teams. My recent MIT xPRO certifications in Agentic AI for Organizational Transformation and Designing & Building AI Products strengthen my ability to align AI capabilities with design to drive adoption and business results. Specialties & Skills: UX Design, UI design, Product Design, Visual Design, Design Strategy, AI Integration, User Research, Workflow optimization, Prototyping, Wireframing, SaaS, Fintech, Insurance, Risk & Compliance, Design Systems

Experience

• UX Leader · MSIG USA06-01-2025 – 12-01-2025

  Developed and executed design and research strategies for enterprise underwriting, claims, and servicing platforms across 10+ global markets Led end-to-end design initiatives including service flows, wireframes, and prototypes for complex insurance workflows Created north star vision and transformational innovation strategies aligning user needs with business objectives Championed inclusive design practices ensuring accessibility compliance across all product touchpoints Collaborated with cross-functional teams (Engineering, Data Science, Compliance) to integrate UX into product development processes Presented design work and strategic recommendations to executive stakeholders weekly Analyzed user research data and market trends to inform design decisions, improving adoption by 25%

Education

• Taubman College of Architecture + Urban Planning, University of MichiganMaster of Architecture - MArch, Architecture
• Taubman College of Architecture + Urban Planning, University of MichiganM.S. Architecture, Japanese Post Modern Architecture and Urbanism
• Inter-University Center for Japanese Language Studies (IUC)Japanese Language and Literature
• University of Michigan College of Literature, Science, and the ArtsBachelor of Arts - BA, Japanese Language and Literature
• KCJS: Kyoto Consortium for Japanese StudiesJapanese Language and Literature
• Georgetown UniversityBachelor of Arts - BA, Spanish Language and Literature, Minor Japanese

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