Syed Rizvi

About

As an experienced Product Manager with a track record of delivering high-impact projects, I bring over seven years of diverse experience in product management, agile methodologies, and technical consulting. My expertise spans across various industries, including e-commerce, digital asset management, and software development. In my recent role as a Product Manager at Staples, I successfully led the development and launch of several key products, including the Staples Print Connect, a B2B e-commerce and design sharing platform. I also managed the development of a partnership API with Xerox Canada, resulting in significant revenue growth and enhanced customer service through integration with Amazon for returns. My previous experience as a Scrum Master at Staples further solidified my capabilities in leading cross-functional teams, optimizing workflows, and implementing agile practices. I have a proven ability to manage complex projects, from gathering and prioritizing requirements to executing iterative releases and ensuring stakeholder satisfaction. Key Highlights: - Expert in Agile and Scrum methodologies, with a successful track record of improving team productivity and project outcomes - Proficient in using tools like JIRA, Miro, PowerBI, and Azure DevOps to manage projects and drive data-driven decision-making - Certified Scrum Product Owner (CSPO) and ITIL v4 Foundations certified - Experienced in front-end web development My educational background includes a Bachelor of Commerce in Information Technology & Business from York University, with a specialization in Business Systems Analysis. I am passionate about leveraging technology to solve business problems, improve customer experiences, and drive growth.

Experience

• Product Manager, Scrum Master · Staples Canada04-01-2021 – 03-01-2024

  As a Product Manager and Scrum Master at Staples Canada, responsible for leading product development teams, facilitating agile processes, and ensuring successful project delivery.

• Consultant/Scrum Master · FDM Group11-01-2019 – 03-01-2023

  As a Consultant/Scrum Master at FDM Group, facilitated agile ceremonies, coached teams on Scrum practices, and supported project delivery for various clients.

• Software Developer · Mississauga Consulting Inc.11-01-2015 – 11-01-2019

  As a Software Developer at Mississauga Consulting Inc., developed and maintained software applications, collaborated with cross-functional teams, and contributed to project success.

• Desktop Support Analyst · O2E Brands09-01-2016 – 09-01-2017

  As a Desktop Support Analyst at O2E Brands, provided technical support, resolved hardware and software issues, and ensured smooth IT operations.

Education

• York UniversityBachelor of Commerce - BCom, Information Technology, Business

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