Tiara C

About

Have you ever tried delegating something, only to end up answering more questions than before? Most founders don't need just task help. They need someone who can handle the work AND help organize how it gets done. Enters...ME! I'm a virtual assistant who specializes in operations and systems support. This means I handle the daily backend work that keeps your business running. From inbox management, client communication, admin tasks, project coordination...while also helping you organize the systems and workflows that make delegation actually work. With a background as an elementary teacher, I spent years creating systems that 25 kids (and countless substitute teachers) could follow independently. I learned how to document processes clearly, organize workflows that work even in chaos, and get people to actually adopt new procedures. I also ran my own web design business, where I quickly discovered that while I enjoyed designing websites, I loved the backend work even more (setting up systems, organizing operations, making everything run smoothly). Now I bring that expertise to founders who need consistent support for both the daily work and the systems that hold it all together. Most founders aren't struggling because they're disorganized or don't care. They're struggling because: -Everything lives in their head -There's no documentation for how things get done -Their team doesn't have clear processes to follow -Delegating feels like more work than just doing it themselves And when that happens, you stay stuck in the middle of everything, even when you're trying to step back. That's what I help with. I provide ongoing support in two ways: *Day-to-day operations: Managing your inbox, handling client communication, taking care of admin tasks, coordinating projects, the backend work that keeps things moving. *Systems and organization: Documenting your processes, organizing workflows, creating SOPs, setting up tools, so your team knows what to do without constantly asking you. When you have both support and systems in place: -Your business keeps running when you step away -Your team asks fewer questions -Tasks don't bounce back onto your plate -New hires know what to do from day one -You finally have space to focus on growth, not daily logistics If this sounds like you... Let’s chat DM me or fill out my contact form at www.tiaracheyanne.com

Experience

• Systems & Workflow Specialist | Operations Support for Small Teams2022-11-01 –

  I organize the backend of small businesses so they can delegate confidently without micromanaging. Services include: • SOP + process documentation • Client onboarding systems • Project handoff workflows • Notion client hubs + company HQs • CRM setup + optimization (HoneyBook, Dubsado) Results clients experience: • Fewer repeated questions • Faster onboarding for both clients + hires • Fewer mistakes during delivery • Less founder involvement in every tiny step • Better client satisfaction and retention Tools I use: Notion, Google Workspace, HoneyBook, Dubsado, ClickUp (light), Trello, Zapier (basic automations)

Education

• Auburn University at MontgomeryBachelor of Education - BEd
• The University of West AlabamaMasters

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