Whitney Cisneros

About

With a strong foundation in customer service and a passion for digital marketing, I have been a Social Media Marketing Specialist since 2020, working independently to help creatives and brands enhance their online presence. My expertise spans across major platforms like Instagram, Pinterest, TikTok, and Facebook, where I focus on boosting engagement, optimizing SEO, and crafting effective content strategies. Prior to this, I honed my communication skills as a Customer Service Representative at Walmart, where I excelled in addressing customer inquiries and resolving issues to ensure satisfaction. My educational background includes studies at NorthWest Arkansas Community College, which provided me with a versatile skill set applicable to both customer service and marketing. I am dedicated to leveraging my experience to drive brand growth and foster meaningful connections in the digital space.

Experience

• Social Media Marketing Specialist · Self-employed01-01-2020

  Freelance social media marketing specialist for creatives and brands. Primary social media channels include Instagram, Pinterest, TikTok, and Facebook. Specializes in engagement, SEO, and content strategy.

• Customer Service Representative · Walmart06-01-2019

  Assisted customers with inquiries, provided product information, and resolved issues to ensure customer satisfaction.

• Content Creation for Tiktok and Instagram · The Little Candle01-01-2022

Education

• NorthWest Arkansas Community College

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