Pangea helped SecurityScorecard seamlessly onboard a UX designer
SecurityScorecard added an experienced designer to their User Experience team without losing time to their lengthy vendor onboarding process.
- Industry
- Cybersecurity / SaaS
- Company size
- 501-1,000 employees
- Founded
- 2013
SecurityScorecard is a leading cybersecurity platform that empowers organizations to proactively manage risk across their third-party ecosystems. By continuously assessing and scoring vendor security postures, the company bridges the gap between static risk judgments and actionable remediation workflows. With its Supply Chain Detection & Response (SCDR) capability, SecurityScorecard enables SOC, TPRM, and GRC teams to monitor real-time threat signals, automate vendor engagement, and accelerate time-to-resolution.
Difficult vendor onboarding process inhibited progress
SecurityScorecard’s UX team needed an experienced product designer who could immediately operate at a high level within the complex, fast-moving world of cybersecurity. The role required someone capable of navigating ambiguous problem spaces, collaborating directly with engineers, and driving both research and design execution.
Their internal vendor onboarding process is known to be difficult and bureaucratic, with multiple compliance and payment requirements that often slow down new engagements.
“We have a very difficult vendor process with a lot of hoops – Pangea was great in setting everything up with Accounts Payable.”
Using Pangea’s platform to streamline vendor setup
Pangea streamlined the entire vendor setup process, working directly with SecurityScorecard’s Accounts Payable team to navigate internal hurdles and accelerate onboarding.
“We have a very difficult vendor process with a lot of hoops – Pangea was great in setting everything up with Accounts Payable.”
Once active, the Pangea team remained highly responsive and communicative, providing ongoing check-ins and support throughout the engagement.
“The team has always been available and easy to work with.”
An immediate impact
- Streamlined onboarding: Pangea handled vendor setup and background checks efficiently, enabling Ilya to start quickly.
- Seamless collaboration: No friction between contractor and full-time team members.
- High impact: Ilya’s work advanced multiple product initiatives and raised the design team’s bar.
- Trusted partnership: Pangea remained engaged and proactive in ensuring the partnership’s success.
The impact was immediate. Ilya quickly became one of the most trusted and productive members of the UX organization – delivering tangible design improvements, strengthening cross-functional collaboration, and elevating the team’s overall quality bar.
SecurityScorecard received unprompted positive feedback from internal teams about Ilya’s work and his ability to understand highly technical, ambiguous problems.
“He can quickly understand very ambiguous problems in the cyber space.”
While SecurityScorecard rarely converts contractors to full-time roles, Paul noted that Ilya’s performance made him an exception.
“We don’t usually convert people [to full-time], but we’re going to convert him.”
“Working with Pangea has been great. The team is easy to work with, always available, and helped us get through a very difficult vendor process. Ilya has been exceptional — he quickly understood complex, ambiguous problems and became one of the most impactful members of our UX team.”
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