Abby Greenall
Marketing Specialist | Customer Experience Expert
6 yrs experience · Calgary, AB · <10 hrs/week
About
With a diverse background in both marketing and dental assisting, I have cultivated a unique skill set through my education at the Southern Alberta Institute of Technology (SAIT), where I earned a Business Administration Diploma in Marketing and a diploma in Dental Assisting. My professional journey includes roles such as an Educator at lululemon, where I excelled in customer service and product guidance, and as a Remote Guest Education Centre Educator, providing virtual support. My experience as an Orthodontic Assistant at Kelowna Orthodontics and OrthoGroup honed my patient care skills and technical proficiency in dental procedures. Additionally, I have a strong foundation in teaching, having served as an Ice Skating Instructor at Vivo for Healthier Generations, where I developed tailored instructional techniques for diverse learners. My varied experiences reflect a commitment to enhancing customer experiences and fostering positive interactions across different industries.
Experience
- Educator · lululemon10-01-2022
As an Educator at lululemon, responsibilities likely included providing excellent customer service, assisting customers with product selections, and maintaining a welcoming store environment.
- Remote Guest Education Centre (GEC) Educator · lululemon09-01-2023 – 11-01-2023
As a Remote Guest Education Centre Educator, responsibilities likely included providing virtual customer support, assisting with product inquiries, and ensuring a positive guest experience.
- Orthodontic Assistant · Kelowna Orthodontics01-01-2022 – 08-01-2022
As an Orthodontic Assistant, responsibilities likely included assisting orthodontists with patient care, preparing dental equipment, and ensuring patient comfort during procedures.
- Orthodontic Assistant · OrthoGroup05-01-2021 – 12-01-2021
As an Orthodontic Assistant, responsibilities likely included assisting orthodontists with patient care, preparing dental equipment, and ensuring patient comfort during procedures.
- Ice Skating Instructor · Vivo for Healthier Generations08-01-2017 – 04-01-2021
Taught basic and advanced skating skills to individuals of all ages. Collaborated with co-workers to ensure best customer service. Improved the quality of services by communicating with customers by answering their questions and giving them helpful advice. Acknowledged and demonstrated different teaching skills based on the individual.
Education
- Southern Alberta Institute of Technology (SAIT)Business Administration Diploma, Marketing
- Southern Alberta Institute of Technology (SAIT)Dental Assisting/Assistant, Dental Assisting/Assistant
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