Adam Perry
Product Manager | Operational Efficiency, Data-Driven Product & Automation (10+ Years)
10 yrs experience · Michigan, USA · <10 hrs/week
About
Strategic Product Manager with a track record across product/operational efficiency, data-driven decision-making, and consultative sales. Leads cross-functional initiatives spanning process improvement, digital transformation, automation tooling, and customer/user journey mapping. Experience includes deploying Salesforce-based workflows during organizational transitions, building software automation that improved efficiency (40% time savings), launching an e-commerce storefront (~100 SKUs), and spearheading an ML model to analyze large claims datasets to support data-driven narratives for future clinical trial candidate identification. Known for strong communication and stakeholder management across internal teams and external vendors/partners.
Skills
Experience
- Product Manager · Roivant03-01-2022 – 06-01-2026
• Created and implemented a system to manage updates to multiple web presences, streamlining communication and collaboration between teams, stakeholders, and multiple external vendors. Knowledge of HTML, GCP, GitLab, Pantheon, and Squarespace. • Launched websites for several new subsidiary companies, some of which went on to be acquired. • Led cross-functional integration into FreshService, a process improvement that significantly reduced support wait times across the organization. • Implemented OKRs in Jira for IT, the Real Estate & Facilities team, and the discovery organization, improving transparency and alignment. • Managed development of software automation tools for the Corporate Tax Compliance team, achieving a 40% time savings and improving operational efficiency • Designed invitation and registration solutions for corporate events using existing software solutions, resulting in a $15k+ cost reduction for a single event. • Partnered with multiple internal departments and external stakeholders to develop custom Salesforce applications, enabling the tracking of global executive interactions and providing custom insights for drug development initiatives. • Managed the development of an ML model used to analyze large amounts of claims data, providing a data-driven narrative to identify potential candidates for future clinical trials.
- Service Manager · YESCO / Signs by Crannie07-01-2021 – 03-01-2022
• Managed a monthly schedule of 125-200 service jobs across six-plus counties. • Increased technician efficiency by improving the information-gathering process during and after the sales call, decreasing repeat trips and time spent diagnosing sign & lighting issues while on site. • Collaborated directly with executive leadership to refine existing workflows and redefine roles and responsibilities within and outside the department. • Trained and managed a remote, asynchronous team of night patrollers and their routes. • Maintained and consistently utilized CRM and project management software. • Created, documented, and implemented standardized department processes and reporting tools.
- Director of Operations, Sales Manager · Paddle Wheeler10-01-2019 – 03-01-2021
• Heavily utilized relationship building to increase sales by over 50% in the first three months and 300% in the first year. • Successfully negotiated contracts with small business owners, nonprofits, medium corporations, and governments on city, county, and state levels. • Responsible for overseeing sales, marketing, production, logistics, and quality control for a production facility with over $1.2M in annual revenue. • Developed and implemented standardized work instructions, efficiency improvements, documentation of end product bill of materials, and updated cost analysis. • Successfully spearheaded the launch of an e-commerce storefront with approximately 100 SKUs.
- Personal Lines Producer · State Farm11-01-2015 – 10-01-2019
• Led a key process improvement initiative by training staff during the company-wide transition to Salesforce from a legacy DOS-based system. • Maintained an intimate understanding of a wide range of different policy offerings & consistently communicated that knowledge to clients without overwhelming them. • Prospected new clients through daily interactions such as phone calls and emails and community involvement projects. • Continually maintained state-issued license by completing continuing education courses and remaining in good standing with MIDIFS.
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