Matthew Thogerson

About

PM with 7+ years owning outcomes across SaaS and analytics products and platforms. Builder mentality with deep user curiosity, comfortable with ambiguity, and driven to solve customer problems. Experienced in product discovery (0-to-1), roadmapping and PRD writing, cross-functional delivery, and analytics/experimentation (A/B testing, KPIs/OKRs), including AI/ML productization and embedded reporting workflows.

Experience

• Product Consultant · Certificate of Service (Legal Tech)03-01-2026 – 05-01-2026

  • Led a 0-to-1 product discovery and definition engagement, turning an undefined check-printing concept into a build-ready V1: full requirements specs, process and operational definitions, evidence-trail documentation, and feasibility testing. • De-risked the build before a line of code was written, validating technical and operational feasibility and surfacing the constraints that informed the build decision and engineering spend. • Partnered directly with the founder to translate ambiguous legal and operational workflows into prioritized, buildable requirements the team could execute against.

• Senior Product Manager · ENGIE Impact11-01-2021 – 07-01-2025

  • Owned product portfolio for the billing and payments analytics platform serving Fortune 500 clients: 30,000+ users, 10,000+ locations, and ~$120M in annual revenue (~60% of company earnings). • Led a multi-year authentication and identity migration, raising third-party cybersecurity posture scores while reducing login friction for enterprise users. • Spearheaded an embedded Power BI reporting tool built on customer research, streamlining how clients accessed cost data and reducing visualization costs. • Launched the platform's first in-app feedback system (Hotjar), building a recurring user-insight loop that surfaced previously invisible pain points and lifted CSAT 10% from an already strong baseline. • Ran financial impact analysis on underused features and SaaS spend, giving leadership the basis to realign budget and cut cost. • Managed two distributed squads (US + India, 15+ people) across engineering, QA, and design; ran all ceremonies from planning through refinement. • Partnered directly with enterprise accounts (Starbucks, Verizon, Hyatt) to align the roadmap to customer outcomes, ensure retention, and deliver value.

• Product Manager · ENGIE Impact11-01-2021 – 07-01-2025

  • Spearheaded the transition from static Excel-based GHG reports to a fully digitized Power BI delivery pipeline, cutting delivery time ~40% and improving client satisfaction. • Co-authored PRDs and user stories for Scope 1/2/3 emissions reporting, aligning engineering on technical delivery for a global client base. • Supported roadmap execution for Ellipse, coordinating user requirements and aligning sprint objectives to decarbonization reporting needs. • Facilitated discovery sessions with energy analysts and sustainability advisors, translating field knowledge into clear product specs.

• Product Manager · Talentpair02-01-2019 – 11-01-2021

  • First and sole PM for a three-sided ML recruiting marketplace (candidates, recruiters, employers): balanced supply and demand while keeping recruiters as the critical matchmaking layer. • Raised candidate onboarding experience conversion from 32% to 59%, beating SaaS benchmarks and accelerating user growth & adoption. • Built "Fast Track," an ML recommendation engine that reached a 30% match-to-interview rate and automated recruiter workflows. • Shipped "Platinum Pair" (60% skill-match threshold), increasing recruiter usage 47%. • Cut roadmap delivery timelines 42%, shipping 7 major iterations 5 months ahead of schedule by instilling agile discipline and cross-functional accountability. • Killed an underused recruiter dashboard based on behavioral data, replacing it with a notification workflow that improved engagement and reduced support queries. • Streamlined workflows by integrating user feedback into process improvements, enhancing external and internal user experience and reducing support queries by 42% within 3 months.

• Product Manager · Metal Toad04-01-2017 – 02-01-2019

  • Sole PM across 12+ concurrent client engagements (DC Comics, Sony Pictures, Savers) sharing a single engineering team: tracked dependencies, individual client budgets, and billable hours. • Delivered Drupal-based digital platforms on time and on budget under tight, brand-sensitive launch windows and high-traffic performance requirements. • Built project-health and utilization tracking that reduced scope drift and protected engagement margin.

Education

• Western Washington UniversityB.A., Communication & Psychology

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