Adrienne Rivers

About

PMP-certified project mindset administrative operations and project coordination professional with 11 years of experience supporting regulated wastewater operations, compliance documentation, purchasing processes, vendor coordination, and records management. Proven ability to manage confidential information, coordinate approvals, maintain program files, and keep time-sensitive processes moving across multiple stakeholders—supporting invoice tracking, cost visibility, and audit-ready documentation for wastewater infrastructure and facility projects totaling approximately $5.37M (and related documentation systems for 150+ projects).

Experience

• Administrative Operations Coordinator · Mobile Area Water & Sewer System02-01-2015

  ● Supported invoice tracking, budget documentation, and project cost visibility for 13 wastewater infrastructure, facility, and improvement projects totaling approximately $5.37M, helping project managers and leadership monitor spending, approvals, vendor activity, and payment status across active capital and operational projects. ● Managed invoice coordination, signature routing, work order tracking, and budget breakdowns for G.A. West and Persons Services contractor projects, supporting approximately $900K–$1.2M in annual project activity and helping leadership monitor costs, approvals, and project spend over an 11-year period. ● Maintained organized project documentation systems for 150+ projects totaling approximately $40M in work, using consistent naming conventions for IFBs, RFIs, submittals, certificates of compliance, and TAB reports to improve document retrieval, project visibility, and decision-making across an 11-year period. ● Created Gantt charts for Wright Smith wastewater projects to track task progress, deadlines, dependencies, and completion status, giving supervisors a clearer view of small project timelines and enabling better follow-up on outstanding work. ● Built data visualizations using Microsoft Excel, for wastewater O&M budget breakdowns totaling approximately $8M annually, helping leadership understand spending patterns, compare cost categories, and make more informed operational and budget decisions. ● Created and maintained a wastewater vendor and contractor tracking system for all purchases from 2024–present, giving managers better visibility into vendor activity, purchasing history, open purchase orders, and project-related spending decisions. ● Developed a purchase order tracking process to monitor open POs, receipt status, vendor documentation, and approval needs, helping supervisors identify outstanding items before they delayed payment, budget reporting, or project closeout. ● Managed regulatory reporting schedules and compliance documentation for multiple wastewater treatment facilities, ensuring timely submissions to the Alabama Department of Environmental Management and maintaining audit-ready records that supported uninterrupted permit compliance and operational accountability. ● Anticipated operational needs, balanced competing priorities, and coordinated administrative follow-through across plant activities, helping supervisors resolve issues faster and keep daily operations, reporting deadlines, and project tasks moving. ● Served as the primary administrative liaison between plant staff, leadership, contractors, vendors, and regulatory agencies, streamlining communication, issue resolution, and documentation flow across multiple operational stakeholders. ● Helped deescalate workplace conflict and improve collaboration across team members, serving as a trusted administrative point of contact who helped keep communication moving during high-pressure operational and project situations.

Education

• Dillard UniversityBachelor of Arts, Mass Communication
• Ashford UniversityGraduate Coursework (36-credit master’s program prior to closure; completed 26 credit hours), Organizational Management Studies (Graduate Coursework)

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