Haley Phetteplace

About

A highly organized office administration manager with expertise in Microsoft Office, Google Docs, Calendar, and email. Proficient in managing projects and teams with ease and positivity, with a strong focus on organization, data analysis, and research. Experienced in social media management, content creation, and fostering collaborations. Seeking to leverage skills and training in a career opportunity that contributes to organizational growth and success in the operations and project management sectors.

Experience

• Customer Relations/Business Coordinator · Savvy Bakery2022-07-01 –

  Managing social media accounts, Scheduling appointments or consultations, Maintaining a calendar, Managing price quotes, Crafting creative solutions in response to customer inquiries, Budget management and profit tracking via Excel, Coordinating with clients for pick-ups and drop-offs, Money management, Budgeting for events.

• Client Operations Manager · CROSSMARK2023-11-01 – 2025-03-01

  Overseeing client brand project relationships both currently and in the future within the WALMART organization. Coordinated brand project planning while adhering to budget constraints, timelines, retailer limitations, and training requirements. Transformed data for reporting purposes using Excel and PowerPoint. Delivered presentations on client projects during cross-functional team meetings. Ensuring smooth communication and collaboration between internal teams and clients was a key focus, fostering an environment where innovative ideas could thrive. By maintaining a strong understanding of client needs and market trends, strategies were developed to optimize brand visibility and drive sales growth. Regularly reviewed project performance metrics to identify opportunities for improvement and to celebrate successes. This proactive approach not only strengthened client relationships but also contributed to the overall success and reputation of the organization. Through dedication and strategic planning, each project was executed with precision, aligning with the client's vision and the organization's objectives.

• Project Coordinator · HP Project Coordinator2022-01-01 – 2024-07-01

  As a project manager, the primary responsibility is to oversee and coordinate the timely and efficient completion of projects, aligning them to budgetary and organizational objectives. To accomplish this, a project manager must allocate tasks based on the strengths of the team, monitor progress, and present updates to operations managers. Additionally, they must prepare reports for freelance employers and maintain open communication channels with contractors, clients, and management to ensure optimal outcomes. Utilizing spreadsheets and other reporting tools, project managers must keep track of project progression and generate new reports around the project's status. The project manager must work remotely and attend weekly office meetings. As a professional, it's essential to maintain the confidentiality of clients and companies.

• Master Data Specialist · J.B. Hunt Transport Services, Inc.2019-02-01 – 2023-09-01

  Managing worksheets, establishing efficient workflows, and convening departmental teams to address ongoing tasks. The incumbent should leverage their stewardship skills to enhance data management and governance. The role will involve developing and enforcing data policies across all participating departments.

• Marketing Manager · JR Welding2019-07-01 – 2020-06-01

  Developed and executed content marketing strategies and conversions. Managing the projects for marketing for a family-owned welding company. Kept a detailed run of trends local to area and field. Managing budgets.

• Sales Support Specialist/Project Management · Lennar2017-01-01 – 2018-10-01

  My primary responsibility entailed overseeing 400 concurrent home building projects. This involved extensive reporting utilizing SmartSheets and Excel to track and manage each build's data. Furthermore, I supported three sales managers and led a team of 30+ in coordinating meetings, interviews, events, deliveries, and multiple projects simultaneously. I developed and trained the entire division on new systems while taking on additional tasks and challenges to advance our objectives. My contributions were not limited to my immediate department, as I also lent my expertise to other departments in managing projects towards meeting our company's overarching goal of building and selling new homes.

• First National Bank · Customer Service Rep2015-11-01 – 2016-10-01

  Managing special projects, including marketing. Worked with customers on their transactions and accounts. Opened new customer accounts.

• Lead Brand Ambassador · CG Technology2014-08-01 – 2015-06-01

  I promoted the CG Technology mobile gaming application and facilitated account creation for our VIP and standard account holders. Additionally, I provided guidance on gaming regulations as needed. I effectively led a small team of brand ambassadors, implementing innovative teaching techniques, unlocking untapped potential, and fostering a collaborative work environment.

• Marketing Consultant/Data Clean Up · JR Welding09-01-2023 – 07-01-2024

  Consulted and executed marketing strategies. Earned the company 4 new high preforming long life accounts. Revised companies relations with community. Cleaned up data on multiple spreadsheets into a useable one Excel master.

Education

• Green valley high schoolDiploma

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