Gabrielle Di Nicolantonio
Project & Operations Coordinator | Compliance, Scheduling/Dispatch, Vendor & Workflow Management
7 yrs experience · Worcester, MA 01604 · <10 hrs/week
About
Operations and project coordination professional with experience across remediation project coordination, field crew scheduling/logistics, production coordination, and high-volume asset/vendor management in financial services. Skilled in scheduling and dispatch, compliance tracking, workflow optimization, vendor management, payroll support, and detailed documentation, with strong reporting capabilities in Excel and operational systems including Workday and Aspire.
Skills
Experience
- Project Coordinator · Paul Davis Restoration of Worcester County2025
● Coordinate intake, scheduling, and execution of multiple concurrent remediation projects ● Dispatch field technicians and manage scheduling for inspections and equipment logistics ● Track compliance deadlines and ensure regulatory and client requirements are met ● Monitor project progress and escalate risks, delays, and resource gaps ● Maintain project documentation including contracts, certifications, and closeout files ● Serve as primary communication link between clients, field teams, and project managers
- Staff Production Coordinator · R.P. Marzilli2023 – 2025
● Coordinate scheduling, routing, and logistics for field crews supporting 200+ client accounts ● Manage payroll for 100+ employees, ensuring accurate timekeeping and PTO tracking in Workday ● Co-manage Plant Health Care operations including scheduling, forecasting, and budget oversight ● Partner with operations teams to resolve scheduling conflicts and improve reporting accuracy ● Support workflow improvements and system optimization in Aspire software ● Monitor production deliverables to ensure deadlines and service quality standards are met
- Impound Coordinator · PAR North America2022 – 2023
● Managed high-volume case workflows between clients, customers, and vendors ● Resolved operational issues and escalations through phone and email communication ● Assigned and reassigned vendors based on operational needs ● Maintained daily/weekly performance reports using Excel ● Ensured timely follow-ups and accurate case documentation across systems
- Senior Asset Management Associate · First Help Financial2021 – 2022
● Negotiated and managed relationships with 50+ vendors on pricing and contracts ● Onboarded 30+ vendors based on compliance and performance standards ● Managed vendor compliance through audits, licensing, and performance monitoring ● Handled 50+ daily vendor requests and escalations ● Supported invoicing and reporting processes for accounting ● Trained and onboarded 4 new associates on systems and workflows
- Asset Management Associate · First Help Financial2019 – 2021
● Assigned 120+ accounts monthly to vendors using management systems ● Prepared case files for repossession agents and skip tracing operations ● Audited 100+ accounts bi-weekly for compliance and accuracy ● Supported system modernization by testing dashboards and workflows ● Identified process inefficiencies and supported operational improvements
- Administrative Assistant · First Help Financial2019 – 2019
● Processed and reconciled 300+ client payments through daily reporting systems ● Maintained and updated multiple databases including GPS and payment records ● Streamlined onboarding and documentation processes through standardized packets ● Coordinated support across 3 departments to maintain workflow continuity ● Improved mailing and vendor processes for document distribution efficiency
Education
- Brigham Young University–IdahoB.S., Public Health
- Johnson & Wales UniversityProfessional Certificate, Accounting
Similar talent on Pangea
Hire Gabrielle through Pangea
Describe your project to the Pangea agent — see if Gabrielle is a fit, with transparent pricing and interviews booked straight onto your calendar. No contact details change hands until you hire.
See if Gabrielle is a fit