AHMED SALIM

About

I'm a highly skilled and certified IT Support Specialist with a strong background in information technology. With hands-on experience in IT support and remote assistance, I ensure smooth virtual operations. Certified as a Virtual Assistant Professional (VAP) by Digital Exchange Academy and Digital Witch, I excel in administrative tasks, project coordination, and technical support using tools like Asana, Trello, and Slack. I also bring expertise in managing Airbnb Support, providing telehealth assistance, and driving tech sales through cold calling. Committed to optimizing system performance and delivering efficient digital solutions, I'm ready to apply my skills in a dynamic virtual environment.

Experience

• REMOTE IT SUPPORT SPECIALIST · Resumeefy2024-03-01 –

  • Managed executive calendars, scheduled meetings, and coordinated travel arrangements, ensuring seamless daily operations. • Enhanced social media engagement by 40% through strategic content creation and scheduling across multiple platforms. • Implemented efficient email management systems, reducing response times by 30% and improving client communication. • Conducted lead generation activities, identifying and qualifying potential clients, contributing to 25% increase sales. • Utilized CRM software to maintain and organize client information, streamlining administrative processes.

Education

• University of NgaoundereBachelor's degree, Information and Communication Technology

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