Aliyah Tavarez

Experienced Level 1 Technical Support specialist delivering clear, efficient solutions and top-notch customer care.

3 yrs experience · Santiago de los Caballeros, Dominican Republic · 20-30 hrs/week

About

Hi! I’m a Level 1 Technical Support Specialist with 2+ years of experience helping customers solve technical problems quickly and effectively. I’m passionate about providing clear, reliable, and empathetic support, whether it’s via phone, chat, or email. I enjoy turning challenges into smooth solutions and helping businesses keep their customers happy and satisfied. I’m adaptable, detail-oriented, and always ready to make a positive impact on your support team.

Skills

Customer ExperienceCustomer ServiceTechnology Support

Experience

Technical Support Professional · Solugenix Dominicana06-01-2023 – 05-01-2025

Education

Universidad Tecnologica de SantiagoNutrition

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