Angel Speagle

About

Hi, my name is Angel! I'm a seasoned HR professional specializing in technical solutions, with a robust background in HRIS administration, onboarding, and compliance management. Currently serving as an HCM Implementation Specialist, I've led successful software implementations, optimizing workforce management for numerous clients. As a Client Enablement and Training Manager, I designed and executed comprehensive training programs, aligning them strategically with organizational goals. As a HR Generalist, I managed the implementation of BambooHR, reducing administrative workload by 40%, and achieved a 99% accuracy rate in benefits enrollment. My commitment to excellence is showcased through successful I-9 compliance management, maintaining a 100% accuracy rate. With an A.A.S. in Computer Information Systems, I bring a strong technical foundation, complemented by proficiency in HR tech tools like HRIS, Google Suite, and Microsoft Office Suite. Let's connect and explore how my diverse skill set and proven success can elevate your team's efficiency and success! #HRProfessional #DataManagement #Onboarding #HRInnovation #HRIS #Implementation #HRTechie In her free time, you're likely to find Angel at a beach wandering the campground and relaxing by the shore with a good book (or Kindle) in her hand! Books are a way to get away from every day life and into a new world, so don't hesitate to send some her way! angelspeagle@gmail.com

Experience

• Implementation Account Manager · Propel HR11-01-2023

  As an Implementation Account Manager, responsible for managing client accounts and ensuring successful implementation of HR solutions.

• Implementation Specialist | HCM · CBIZ02-01-2023 – 11-01-2023

  Conducted comprehensive training sessions for clients, resulting in a 30% increase in user proficiency and confidence in navigating the UKG system. Led the successful implementation of UKG software for 19 clients in three months, resulting in improved workforce management and onboarding efficiency. Effectively assessed project scopes, confirmed details, and managed client expectations in advance, leading to clear project objectives and successful outcomes in advance resulting in reduction of implementation time by 20%. Researched and developed accurate documentation materials to educate and train new clients. Maintained a client satisfaction rate of 95% by providing expert-level support during and after the implementation process, addressing complex issues promptly.

• Client Enablement and Training Manager · Humankind05-01-2022 – 11-01-2022

  Implemented a knowledge-sharing platform, resulting in a 50% increase in the accessibility and utilization of organizational knowledge resources. Developed training materials and curriculum based on performance data and KPIs, resulting in a 15% increase in customer satisfaction surveys and a 20% reduction in chat times. Conducted thorough needs assessments to identify skill gaps and training requirements within the organization, aligning training initiatives with business goals. Instituted an innovative onboarding strategy that reduced the turnover rate by 50% in 6 months. Identified and addressed knowledge gaps in customer service representatives, resulting in a 20% reduction in employee turnover.

• Human Resources Generalist · FormAssembly02-01-2021 – 05-01-2022

  Managed the implementation of a new HRIS system, BambooHR, reducing administrative workload by 40% and improving data accuracy. Managed the benefits implementation and enrollment process, achieving a 99% accuracy rate and reducing administrative errors by over 20%. Implemented a performance appraisal system that improved manager-employee feedback, resulting in a 25% increase in performance ratings. Analyzed performance data to identify training needs and developed targeted development plans, leading to a 15% increase in employee productivity. Conducted monthly employee satisfaction surveys, analyzed results, and implemented strategies that resulted in a 30% increase in overall satisfaction scores within one year. Diligently managed the company's I-9 compliance program, ensuring 100% accuracy and adherence to immigration laws. Successfully completed periodic internal audits and external inspections, resulting in zero compliance violations and maintaining the organization's reputation for regulatory excellence.

• Human Resources Coordinator · FormAssembly04-01-2020 – 02-01-2021

  Maintained a 99% data accuracy rate in employee records, ensuring reliable and up-to-date information for decision-making processes. Achieved a 98% employee satisfaction rate by promptly resolving benefits-related inquiries and issues, contributing to a positive workplace culture. Reduced the time required to schedule candidate interviews by implementing efficient processes, resulting in interviews being booked within 1-2 business days of candidate availability. Oversaw the onboarding process for new hires, ensuring a smooth transition and achieving a 95% successful onboarding rate.

Education

• Catawba Valley Community CollegeA.A.S, Computer Information Systems

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