Anjana Palat
Customer Success & Partnerships | Research Management Tech Innovator | ITIL v4 Certified
8 yrs experience · Thiruvananthapuram, Kerala · <10 hrs/week
About
Business Development • Customer Success • Product Management Looking forward to discussing business strategies and ideas with like minded people. Research Administration | Research | Higher Education | EdTech
Skills
Experience
- Head of Customer Operations and Partnership · Polus Solutions09-01-2024
As the Head of Customer Operations and Partnership, responsible for overseeing customer service operations and developing strategic partnerships to enhance business growth.
- Manager Strategic Partnerships · Polus Solutions01-01-2019 – 09-01-2024
Managed strategic partnerships, fostering relationships with key stakeholders to drive business development and growth.
- Senior Business Analyst · NetZealous-LLC04-01-2016 – 06-01-2018
As a Senior Business Analyst, contributed to business strategy by analyzing data and providing insights to improve decision-making processes.
- Business Intelligence Specialist · NetZealous-LLC06-01-2015 – 04-01-2016
Worked as a Business Intelligence Specialist, focusing on data analysis and reporting to support business operations.
Education
- University of CalicutBachelor of Technology - BTech, Computer Science
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