Anna-Lina Finkbeiner

About

As a Front Office Manager at Aloft Hotels, I have been overseeing daily operations and ensuring efficient office organization for over a year. I began my career after graduating as a certified hotel specialist from Hotel Schwanen Ziefle GmbH and completing my advanced secondary education at Keppler Gymnasium Freudenstadt. My swift progression from Front Office Supervisor to Assistant Front Office Manager within the same year demonstrated my ability to grow and lead in a dynamic environment. My skill set ranges from office administration to proficiency in Microsoft Excel, enabling me to optimize processes and enhance customer satisfaction. I cultivate a culture of collaboration and engagement within my team, contributing to seamless operations.

Experience

• Front Office Manager · Aloft Hotels12-01-2023

  As a Front Office Manager, responsible for overseeing the front desk operations, managing staff, and ensuring excellent customer service.

• Receptionist · Sheen Falls Lodge08-01-2022 – 02-01-2023

  As a Receptionist, responsible for greeting guests, managing check-ins and check-outs, and providing customer support.

• Front Office · Dorint Maison Messmer Baden-Baden12-01-2020 – 07-01-2022

  Worked in the Front Office, handling guest inquiries, reservations, and providing administrative support.

Education

• Hotel Schwanen Ziefle GmbHHotelfachfrau, Hotelfachfrau
• Keppler Gymnasium FreudenstadtFachabitur

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