Csenge Szável
Hospitality Management Professional and Student
3 yrs experience · <10 hrs/week
About
Currently pursuing studies at Università degli Studi di Padova, I have built a solid foundation in hospitality management through extensive experience in the hotel industry. From April to October 2023, I served as a Reception Supervisor at Hotel Unico, managing over 500 guests weekly and ensuring seamless check-in and check-out processes. My role involved addressing guest needs, resolving complaints, handling back-office duties, and preparing daily reports. Prior to this, I held a similar position at Hotel Asotria from April to October 2022, where I supervised the reception area and managed guest inquiries. My career began as a Receptionist at Hotel Marina Palace****S, where I worked from May 2019 to September 2021, gaining valuable experience in front desk operations and guest support. My dedication to providing exceptional guest experiences is complemented by my ongoing education, preparing me for future leadership roles in the hospitality sector.
Experience
- Reception Supervisor · Hotel Unico04-01-2023 – 10-01-2023
Managed over 500 guests a week, overseeing their check-in and check-out processes. Addressed guest needs and resolved complaints and problems. Handled back office duties such as filing, payments, and invoices. Prepared daily reports for the owners.
- Reception Supervisor · Hotel Asotria04-01-2022 – 10-01-2022
Supervised the reception area, ensuring smooth check-in and check-out processes, and addressed guest inquiries and issues.
- Receptionist · Hotel Marina Palace****S05-01-2019 – 09-01-2021
Handled front desk operations, assisted guests with check-in and check-out, and provided information and support during their stay.
Education
- Università degli Studi di Padova
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