Kalleigh L.
International Business & Operations Management Specialist | Hospitality & Front Office Leadership
2 yrs experience · Spartanburg, SC · <10 hrs/week
About
Hospitality professional with experience in front office management, guest services, and upscale bartending. Skilled in team leadership, staff training, and streamlining day-to-day operations. Holds a Bachelor of Science in International Business with a focus on operations and supply chain management. Known for delivering high-quality service in fast-paced environments.
Skills
Experience
- Bartender · Fifth Third Park04-01-2025 –
- Server · Dray Bar & Grill01-01-2025 –
- Bartender/Server · AC Hotel by Marriott09-01-2024 – 01-01-2025
Bartended at AC Lounge and private banquets/events, serving up to 200 guests, while maintaining a high level of service and efficiency in fast-paced environments.
- Front Office Supervisor · AC Hotels by Marriott11-01-2023 – 09-01-2024
Oversaw front desk operations, including guest check-ins, audits, and daily reporting. Trained and supervised front desk staff, set standards for guest service, and provided coaching and feedback.
- Guest Service Representative · Comfort Suites08-01-2023 – 11-01-2023
- Front Desk Manager · Quality Inn07-01-2022 – 07-01-2023
- Office Manager · Quality Inn & Suites07-01-2021 – 07-01-2023
Managed front desk team scheduling, training, and daily operations. Handled hiring processes, evaluations, and staffing decisions. Oversaw accounts receivable and worked with clients on billing and payments. Negotiated group and corporate rates to maximize bookings and revenue. Maintained inventory of office and guest supplies within budget. Resolved guest issues quickly and professionally.
- Front Desk Clerk · Quality Inn07-01-2021 – 06-01-2022
Education
- Utah State UniversityBachelor of Science in International Business, International Business with minor in Operations and Supply Chain Management
- Millard High SchoolHigh School Diploma, High School
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