Arina Kollari

About

Dynamic and results-driven professional with a diverse background in business administration, hospitality management, and customer support. Experienced in working within both startup and established business environments, I have successfully managed key operations, including financial oversight, HR functions, and customer relations. My proactive and adaptable approach has contributed to the growth and success of organizations, with a focus on enhancing customer experiences and fostering effective team collaboration. Fluent in English, Albanian, and Serbian, I thrive in international and multicultural environments. Currently completing an MBA at the New York University of Tirana, I am passionate about leveraging my skills to drive organizational growth and operational excellence.

Experience

• Customer Service Representative · BeBeep01-01-2024

  As a Customer Service Representative at BeBeep, responsible for assisting customers with inquiries, resolving issues, and ensuring customer satisfaction.

• Tourism Specialist · Tourist Organization of Montenegro01-01-2023 – 12-01-2024

  As a Tourism Specialist, likely involved in promoting tourism, developing travel itineraries, and enhancing visitor experiences in Montenegro.

Education

• New York University in TiranaMaster of Business Administration - MBA, Business Administration and Management, General
• Vatel MontenegroBachelor's degree, Hospitality Administration/Management
• University of Donja Gorica

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