Astrid Malone, MBA

About

“We keep moving forward, opening new doors, and doing new things because we're curious, and curiosity keeps leading us down new paths.” I am a Strategic Growth and Partnerships Leader with 15+ years of experience connecting strategy, people, and performance to accelerate business impact. My career spans SaaS, consulting, social impact, start-ups, and service-driven sectors with a track record of building trust with stakeholders, leading cross-functional teams, and delivering measurable results. At CB Insights, I partnered with enterprise clients across financial services, CPG, tech, and healthcare. I began in strategic outreach and business development, then moved into customer success for 160+ accounts. I worked closely with executive stakeholders to drive renewals, expansion, and long-term adoption, contributing to more than $1M in ARR and helping shape GenAI product launches. In my most recent role launching a new regional office, I led full-cycle growth strategy including market development, strategic partnerships, and operational build-out. I guided a high-performing team through ambiguity and change, and this experience reinforced my ability to scale new initiatives quickly and sustainably. Across every chapter, my focus has been creating ecosystems that combine structure, innovation, and human connection, driving impact while keeping people and purpose at the center. Now focused on executive-level opportunities where I can: • Lead strategic growth, customer success, or partnerships functions • Shape programs and teams that deliver both measurable results and meaningful impact • Partner with mission-led organizations or innovation-driven companies with a global or regional reach Core strengths ▸ Strategic Partnerships and Stakeholder Engagement ▸ Customer Retention and Growth Enablement ▸ Team Leadership and Development ▸ Program Design and Market Expansion ▸ Business Operations and Process Optimization Let’s connect if you are building platforms, teams, or partnerships that scale with both excellence and soul.

Experience

• Operating Director · Cornerstone Caregiving09-01-2024 – 07-01-2025

  Launched and scaled new market from zero to revenue within 6 months; developed GTM strategy, led business development, and implemented care delivery model that achieved 70% retention in a highly competitive region. Built and nurtured strategic partnerships with 200+ regional hospitals, hospices, and senior care providers, generating a consistent referral pipeline and expanding brand visibility. Owned P&L management and budget planning, aligning financial discipline with operational efficiency to support sustainable growth and margin performance. Led a high-performing team of 60+ caregivers, fostering a culture of accountability and service excellence while ensuring 24/7 care continuity and compliant staffing operations. Conducted 50+ in-home assessments and developed tailored client care plans, resulting in improved satisfaction scores and retention across diverse patient populations. Collaborated with regional leadership and corporate stakeholders to align local office goals with broader company initiatives, positioning the office as a top-performing branch within the Southeast.

Education

• Southern New Hampshire UniversityMaster of Business Administration (MBA), Marketing
• Fashion Institute of TechnologyBachelor of Science (B.S.), International Trade and Marketing
• The City University of New YorkCertificate, UX Design & Research, CUNY TechWorks - User Experience Design & User Interface Design Immersive
• Cornell UniversityCertificate, Women’s Entrepreneurship

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