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Cameron Redburn

Cameron Redburn

Journalism Writing and Marketing Specialist

5 yrs experience · Pinconning, MI 48650 · <10 hrs/week

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About

Experienced professional with a background in journalism, communication, and customer service. Skilled in persuasive communication, data entry, and sales. Experience in government and cannabis industries.

Skills

Customer ServiceMicrosoft OfficeSales

Experience

  • Student Assistant · Michigan Department of Labor and Economic Opportunity (LEO)2020-02 –
  • Student Assistant · Michigan Department of State2018-05 – 2018-08
  • Team Member · Burger King2015-08 – 2018-05

    Delivered excellent customer service while maintaining ServSafe compliance. Trained new employees on standard procedures.

  • In-House Marketing Agent · Outdoor Adventures2024-06 – Present

    Schedule upgrade meetings with campground members using persuasive communication and tailored rebuttals to increase attendance. Navigate conversations with strong customer service and quick thinking to address concerns and secure commitments.

  • Budtender · Herbology Cannabis Co.2023-10 – 2024-06

    Delivered excellent customer service by addressing inquiries and resolving issues. Managed cash transactions with accuracy, ensuring compliance with cash control procedures. Verified IDs to uphold age-restricted sales regulations. Drove sales through product promotion, upselling, and cross-selling.

  • Call Center Agent · Superior Contact2023-02 – 2023-09

    Provided customer support via phone, email, and live chat.

  • Administrative Assistant · State of Michigan2018-05 – 2023-02

    Performed accurate data entry and created documents, spreadsheets, and reports using Microsoft Office. Communicated professionally with clients and colleagues. Handled sensitive documents with discretion, ensuring compliance with privacy regulations.

Education

  • Eastern Michigan UniversityBachelors, Journalism and Communication

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