Chantal Zhang

About

👋🏻 Hi, I am Chantal Zhang, an ambitious product designer (UX/UI) who is ready to take your product or service experience to the next level! 👩🏼‍💻 3+ years work in user experience design, user interface design, and digital design. 📱 Passion for collaborating on human-centered, cross platform design (incl. web, mobile, and other applications). 📚 Master’s Degree in User Experience Design. Achievements: 🥇 Certificate in Project Management 🥇 Certificate in Interaction Design 🥇 Certificate in User Interface (UI) Design 🏆 Award for Artistic Excellence Experience: 🛠 3+ years with Figma & Adobe XD 🛠 10+ years with Adobe Creative Suite 🛠 5+ years with Affinity Design & Photo 🛠 2+ HTML, CSS, SQL, and Python

Experience

• UX & Visual Designer · Self-employed10-01-2020

  + Collaborated with diverse clients to commission user experience research and design, UI and graphic design, branding and design system updates, and related design services. + Designed and developed various product UX & UI across platforms including websites, web extensions, mobile keyboards and mobile. + Published UI theme packs for mobile and desktop, stationary and home good surface designs, and keyboard sticker pack design.

• Lead UX Researcher & Designer · ParagraphAI10-01-2022

  + Designed various UX/UI assets (ie. research guides, user personas, journey maps, wireframes, prototypes) and innovated the world's first AI-powered keyboard to solve for user needs and goals + Conducted user interviews, user testing, and consulted user metrics for multiple mobile and desktop platforms to better understand the problem space and inform design solutions + Increased user engagement, retention, and customer conversion by at least +74%

• UX/UI Designer · PREPARE01-01-2022 – 03-01-2022

  + Led the redesign of the navigation menu as well as the homepage, about page, and other key pages of the nonprofit's services website to improve traffic and retention on site by 10x.

Education

• Maryland Institute College of ArtGraduate Degree, UX design

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