Cherry Plasabas

About

Experienced remote Executive Assistant with a passion for providing seamless support to entrepreneurs and high-ticket programs. With a background in customer service, sales, and client engagement, I excel at creating efficient systems, managing communications, and building strong relationships. My focus is on helping businesses grow by delivering exceptional service and ensuring smooth operations. Outside of work, I enjoy exploring new ideas through reading, yoga, and coffee-fueled brainstorming sessions.

Experience

• Executive Assistant & Client Success Specialist · Hello 710-01-2022

  - Managed customer support channels, ensuring timely responses and "Inbox Zero" daily. - Supported marketing and program alignment by reviewing content pre-release for potential customer queries. -Supported IS Director by managing communication, creating organizational efficiencies, and preparing reports. - Developed systems to streamline email management and documentation storage. -Assisted in the Coach Certification Program (a high-ticket offering) as a project assistant, handling email communication, social media management, and client support/engagement.

• Virtual Assistant | Podcast Assistant · View from the Top12-01-2018 – 08-01-2022

  Acts as single point of accountability for all podcast guest interview Web research for new leads for podcasts guestings. Sending emails to leads and manages CRM for follow ups. Manages clients Calendar and schedule. Linked in account Management Podcast Database Management Assists in CRM management for his Coaching business. Responsible on onboarding new clients for the business.

• Virtual assistant / Corporate services administrator · Australia Wide First Aid (Queensland, Australia)03-01-2018 – 04-01-2019

  Acts as a main support for Corporate Services team of Australia Wide First Aid onsite Training Courses. Manages booking of clients, pre-course requirements and processing of all students into a student management system. Ensures accuracy in booking and day to day enquiries of clients regarding booking and course details. Processes invoice after each course has been completed and sending of training certificates to students.

• Virtual Services Manager · JButler International (CA, USA)05-01-2017 – 07-01-2022

  • Managing a team of Professional Speaking Services company (Lead Generation and Email/Client Support • Manages client’s CRM (Streak) • Assists in recruitment and training new hires of the company. • Assists all virtual assistants with their day to day and weekly assignments/tasks • Manages speaker’s appointments/ calendar. • Creates and sends proposal on client’s behalf • Coordinates with event planners for inquiries, bookings and appointments. • Uploads podcasts on speaker’s website • Completes and sends contracts for closed gigs/events. • Directly reports to the

Education

• Holy Angel UniversityBachelor of Arts - BA, Psychology

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