Christina Moica

About

Hello! I'm Christina 👋 As a Certified Digital Business Manager, I help digital entrepreneurs and businesses move forward with their visions and goals by taking care of the steps along the way. How do I do that? By offering Project, Team, and Systems Management based on your needs – automating and delivering the most efficient solutions to help you grow! Over the last 7 years, I’ve worked with incredible remote teams and organizations on a wide variety of projects: planning national conferences, developing membership sites, launching social media campaigns, onboarding new systems, and more. I love working with entrepreneurs, businesses, and organizations that strive to educate and empower their communities.

Experience

• Digital Business Manager · Christina Moica04-01-2021

  Working with business owners who want to focus on why they started in the first place. Get back to your zone of genius, as I handle the day-to-day operations and optimize your processes all tailored to your business! 🚀 PROJECT MANAGEMENT • Scoping and budgeting digital projects • Creating and maintaining timelines • Managing upcoming launches 🌐 TEAM MANAGEMENT • Hosting regular team calls and updates • Hiring, onboarding, and training new team members • Handling approvals and feedback ⚙️ SYSTEMS + OPERATIONS MANAGEMENT • Creating Standard Operating Procedures (SOPs) • Automating and streamlining business processes • Auditing and optimizing existing tool stack ✨ AND MORE • Collaborating with business owners on overall strategies and goals to bring greater value to their clients and communities • Creating, editing, and distributing various digital media (blogs, websites, podcasts, newsletters, courses, products, social media, etc.)

• Operations Manager · Building Remote10-01-2021 – 02-01-2023

  Set up and managed project management tool for client projects, digital product launches, marketing efforts, and internal operations Reduced delivery times for hiring services by 46% through streamlined ATS workflows, interactive hiring rubrics for hiring managers, automations, and an internal resource database additionally broadened source channels to increase diversity in the candidate pool Set up and optimized CRM with automations and templates to deliver a consistent client experience Handled quality assurance, approvals, and feedback needed for 3 contractors Managed multiple inboxes to support leads, clients, and partners as the main point of contact for the business Provided weekly status reports on projects, team capacity, and opportunities for growth Audited and optimized existing business processes and tools Collaborated with Founder on overall business strategy and goals

• Digital Stewardship & Development Coordinator · ReForest London10-01-2020 – 04-01-2021

  Introduced ClickUp to keep up with their rapid growth helped adapt and evolve current systems, delivered onboarding and training to staff, and guided the creation of relevant SOPs (Standard Operating Procedures) Developed and managed the recruitment process to fill 5 openings on the Board of Directors, received approximately 40 applicants with a range of industries and backgrounds additionally held strategy sessions with the Executive Director regarding outreach and board orientation Coordinated hiring outreach, creation of job postings, and interviews for 6 positions in the span of a month each posting received 20-40 applicants Launched and managed the 2020 End-of-Year Giving Campaign alongside the Partnerships & Marketing Manager to generate unrestricted grassroots donations, while reinforcing ReForest London's impact in the community Audited recorded program data from 2005-2015, investigating any missing information and discrepancies to ensure an accurate reflection of ReForest London's work over the years Drafted, reviewed, edited, and assisted with over 25 grant applications and funder reports contributions helped secure over $352,800 in funding within a year Coordinated, designed, and released monthly newsletters from Jan - Apr to keep over 4,500 subscribers updated on programming and activities

• Stewardship & Development Assistant · ReForest London04-01-2020 – 09-01-2020

  Audited and inventoried current web pages to support the development of a new ReForest London website on WordPress, while researching best practices for future donation pages Processed incoming donations through CanadaHelps and Sumac, relieving a 3-month-long bottleneck and facilitating the distribution of charitable receipts to donors Created an extensive database of all available funding opportunities relevant to ReForest Londons programming and activities 216 potential funders were identified across 20 unique categories, with additional analysis and recommendations Prepared a shortlist of grants for community partners to consider in the development of a new project at the Westminster Ponds Centre identified $1.63M in potential funding with high relevancy and fit to the funders' criteria Reviewed, edited, and assisted with 27 grant applications and funder reports led the copywriting and submission of the Enabling Accessibility Fund in conjunction with the London Environmental Network, to support accessibility renovations at the Huron Pavilion Undertook a range of donor and sponsor stewardship activities during the annual report mailout, including the creation of letter templates for all supporter levels and ensuring the timely delivery of annual reports Updated and designed materials for the 2020 Celebration Forest event using Adobe Photoshop, Illustrator, and InDesign

• International Marketing Chair · Circle K International08-01-2018 – 04-01-2019

  Led a global team of 5 students in the creation of resources, graphics, and videos for CKI using our marketing skills and various tactics to best represent the organization Designed the first Media Kit for the largest promotional campaign of the year (CKI Week) clubs and members around the world utilized the content to display a cohesive marketing strategy and have one of the most successful campaigns thus far

Education

• Western UniversityDiploma in Not-for-Profit Management
• Western UniversityBachelor of Management and Organizational Studies, Human Resources Management

Similar talent on Pangea

Darcy M.Digital Marketing & Operations Specialist | Online Business Manager | Client Success & Systems IntegratorMilwaukee, WIVickie T.Digital Project Manager | Marketing Operations Expert | Transforming Strategy into Seamless ExecutionDestiny D.Operations & Project Manager | Scalable Systems & Processes for Small Online BusinessesPhillipsburg, NJ 08865Ariel W.Digital Strategist, Project Manager & Growth Marketing LeaderDavenport, IA