Daniel Worcester

About

Friendly hardware specialist with extensive experience in technology, including hardware diagnostics, technical writing, and CNC maintenance. Experienced in assembly and technical support roles across multiple industries.

Experience

• Assembly Technician · Pharmaceutical Co, Cle OHSeptember 2024 – present

  Preventative/emergency maintenance and operational maintenance on PLC driven automated pill bottling machinery. Troubleshoot and prevent downtime of the machinery. Creating and programming databases to identify, assess and address patterns. Miscellaneous building maintenance tasks.

• Assembly Technician · Precision Metal Parts, Valley View OHApril 2023 – July 2024

  Primary technician/owner. Ensured all 5C/TPM processes were always used. Used micrometers, profile projectors, calipers, Dial gauges to calibrate machines. Small line welding projects to repair worn components. Worked on PLCs. Use of hoists and other equipment to handle manual tools.

• CNC Maintenance Tech · Dental Lab, Independence OHNovember 2021 – April 2024

  Maintain fleet of 5-axis Jones, Hermle, DMU, Roeders, Isel and Aciera CNC machines. Conduct repairs, replacement and monitoring. Increased equipment productivity by 35%. Implemented strict cleaning regimen.

• Tech Support Analyst · FirstComm, Akron OHApril 2021 – June 2021

  Technical support L1.

• Energy Broker · United Energy Services, Cleveland OHJuly 2020 – May 2021

  B2B Sales.

• Breackman, Forklift, Sizer, General Warehouse Maintenance · Cotter Storage and Rail, Akron OHApril 2019 – May 2020

  Material Handler and Forklift Operator.

• Material Handler · ManCan/PrideStaff, Norton OHApril 2018 – April 2019

  Handled various kinds of products, moved them for work to temp IT position.

• Technical Support · Robert Half, Redwood CAApril 2016 – June 2017

  Managed the IT department of the growing operation of 2500+ plants of a large retail company.

• Network Administrator · Superior Beverage, SolonApril 2014 – April 2015

  Managed Access DB queries, new requests for assembling sales statistic reports. Upgraded and maintained VIP customer Databases. Implemented a cost savings initiative by prioritizing individual components replacement. Documented IT support procedures.

• Tech Support Specialist II · Snap-on, RichfieldApril 2011 – April 2014

  Handled field installation and training across 46 states. Provided remote support for over 20 software programs. Diagnosed issues remotely when unable to remote desktop.

• Tech Support Assistant · Snap-on, RichfieldJune 2006 – April 2008

  Handled field installation and training across 46 states. Provided remote support for over 20 software programs. Diagnosed issues remotely when unable to remote desktop.

Education

• WCSCC, SmithvilleCertificate, CNC(Expedited)/Applied Tech

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