Ryan Krewson

About

Quality-driven professional with education and training to provide on-site and remote customer engineering support, with focus on customer retention, satisfaction, and on-time completion. Skill set includes customer relationship management, engineering graphical analysis and compilation using sequences of standardized operations, as well as creation of 3D models, assemblies, and technical drawings. Successes include improved customer reporting through code development for PDFs to facilitate easy to comprehend reports, upgraded coordination of customer technical needs amongst critical departments to support quality improvement metrics, facilitation of customer support travel management in alignment with COVID-19 prevention protocols. Offer experience in sales field support, quote preparation, and delivery of documentation that provides critical analysis and suggestions for innovative solutions.

Experience

• Application Engineer · Eclipse Automation03-01-2024 – 01-01-2025

  Handled ground up creation and design of automation cells based on customer RFQ. Built quote documents to reflect proposals, costs, terms of purchase, and customer needs. Procured and sourced all purchased parts per customer specifications.

• Sales Engineer · Possehl Connector Services10-01-2022 – 03-01-2024

  Distributed technical customer specs and info to engineering and production teams to meet customer quality standards. Managed all quoting needs and communicated explanations for pricing, lead times, and internal processes. Integrated knowledge of facility into new business strategy on a global level through corporate goals and objectives.

• National Account Project Engineer · Marshall Air Systems, Inc.05-01-2022 – 10-01-2022

  Coordinated customer needs with engineering and production teams. Maintained engineering drawing changes (ECR’s) based on customer updates and feedback. Established standard work instructions to follow product changes based on ECR’s.

• Field Services Engineer · Melink Corporation06-01-2021 – 05-01-2022

  Responsible for full completion of field technical services for multiple sites and scopes per week. Utilized mechanical and electrical drawings to investigate, diagnose, and remedy equipment and machinery issues. Communicated all site discrepancies with home office, site managers, and multiple contractors. Received OSHA 30 training.

• Mechanical Engineering Co-Op · Optomec05-01-2020 – 08-01-2020

  Project engineer for new work document standardization to transition from physical documents to reusable digital design. Updated engineering drawings via Solidworks to maintain accurate current state documentation.

Education

• University of CincinnatiBachelor of Science - BS, Mechanical Engineering

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