Danielle Thiemeyer

About

Experienced professional with a strong background in sales operations, business administration, and financial services. Demonstrated expertise in CRM optimization, automation, and data governance, with a proven track record of reducing operational costs and enhancing team productivity. Versatile leader with experience in operations management, program compliance, customer support, and administrative management across various industries including the military and retail sectors.

Experience

• Associate Director, Sales Operations · Impelix2023-12-01 –

  • Drive strategy, administration, and optimization of Salesforce CRM & technology stack, ensuring seamless integrations and automation across Sales, Marketing, & Services teams • Develop automation and analytics solutions, utilizing platform-native and third-party automation tools (Zapier), improving collaboration across Sales, Marketing, & Services teams Key projects include: revenue recognition custom object development, automation, & dashboards, lead management enhancements and automation, channel partner program platform integrations, customization, and reporting, automation and operational process development, and enhancement of custom CPQ solution • Reduced processing time by 80% & improved accuracy through no/low-cost automation strategies, resulting in measurable operational cost savings and increased team productivity • Establish data governance practices to enhance reporting and business intelligence capabilities • Align technology investments with business objectives, partnering with Sales, Marketing, & Services team leadership to drive GTM enablement & strategy • Foster a high-performing team, mentoring and expanding capabilities of sales operations team to include business operations support functions

• Sales Operations Manager · Impelix2022-07-01 – 2023-12-01
• Business Operations Support | Program Compliance | Mentor · PerfectVision2020-11-01 – 2022-07-01

  Program Analyst - Onboarding & Compliance Team Lead • Managed and maintained business relationships by ensuring subcontractors met initial partnership/contractual requirements indicated in upstream and downstream vendor contracts • Management of subcontractor operations to ensure ongoing adherence to contractual and legal requirements and support investigations of business partners for fraudulent activity • Led planning, implementation, and launch of multiple programs within business unit • Analyzed and implemented resolutions for KPI shortcomings identified as having a major impact on company operations, performance, and revenue

• Administrative Support | Management | Training · United States Department of the Air Force2015-06-01 – 2018-02-01

  Administrative Professional • Responsible for email correspondence, training compliance, and database management for United States Air Force Aircraft Maintenance Group • Meticulously prepared, reviewed, edited and processed various incoming and outgoing memorandums and a variety of other reports on behalf of the Maintenance Group answering to Wing level requests • Managed and coordinated schedules for four senior leaders • Coordinated travel plans for department of 300 individuals and increased efficiency of travel order approval process • Developed monthly training program, presentations, and materials for administrative assistants on departmental best practices and policies • Advised and supported squadron administrative assistants on ongoing projects • Ensured 100% training compliance of essential travel system personnel • Processed supervisors’ inputs for annual supply purchases • Adept in effortlessly managing multiple tasks while maintaining quality deliverables

Education

• University of Maryland Global CampusMaster of Business Administration - MBA, Business Administration and Management, General
• Arizona State UniversityBachelor of Arts - BA
• Carroll Community CollegeAssociate of Arts and Sciences - AAS

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