Darshan Amin

About

I build the operational infrastructure that turns ambitious visions into scalable realities. For the past several years, I've embedded with founders and executive teams at early-stage companies — the kind where the org chart is loose, the systems don't exist yet, and moving fast without breaking things is the actual job. That's where I do my best work. At Posh AI (Series A fintech), I joined as one of the first 25 employees and helped scale to 100+. I quarterbacked a $27.5M Series A, built the people ops function from scratch, managed subsidiary operations as GM (raising an additional $4M), and implemented the business systems — HR, IT, procurement, finance — that let the company grow without falling apart. When the 2023 bank run hit, I partnered with the Controller to move company funds out of First Republic and into a T-bill ladder at BNY Mellon before most companies knew what was happening. Since then, I've been operating as a Fractional Chief of Staff across multiple early-stage companies, building operational infrastructure, supporting fundraising, and doing whatever the business most needs. What I'm good at: - Translating executive vision into executable plans and holding cross-functional teams accountable to them - Building systems from scratch (HR, finance, procurement, IT) that scale past the founding team - Managing investor relations and running due diligence processes that actually close - Sitting at the intersection of strategy and execution without losing sight of either I'm a member of StartupExperts, Operators Guild (OG Next), and Chief of Staff Network, and hold a Chief of AI Fellowship from the Chief of Staff Network. Currently: Exploring full-time Chief of Staff, Business Operations, and People Operations roles at seed through Series B companies in fintech, B2B SaaS, and AI/tech.

Experience

• AVP, Operations & Product Management · Bank of America07-01-2025

  Individual contributor supporting 4 internal business lines (Credit Furnishing & Disputes Operations, Business Operations Support & Strategy, Non-Financial Regulatory Reporting, and Transaction Reporting Controls), with dotted-line oversight of 9 developers. Delivered 120+ report enhancements and 20+ net-new reports while maintaining a 95% first-pass UAT success rate. Partnered with internal clients to gather and document BRDs, ensuring alignment between stakeholder needs and developer output. Inherited a backlog of 65 open tickets and reduced it to 20. Built a priority scoring system in Tableau (pulling from Excel/SharePoint) to objectively assess urgency, assign capacity, and track developer throughput — now being adopted by the broader team. Led team through internal audit season, coordinating responses to 60+ audit requests. Result: zero observations from the audit. Restructured weekly developer syncs from individual calls into a consolidated team standup across all 9 developers, enabling cross-training and collaborative problem-solving — initiated independently without leadership direction.

• Fractional Operations · Metis04-01-2024

  Fractional executive embedded with early-stage founders to build operational infrastructure and drive strategic execution across multiple client engagements. Re-Volt Charging: Architected operational infrastructure from the ground up — HR/payroll systems, project management framework — in under 90 days. Created a university consulting program with Emory, securing 10+ pro-bono consultants focused on sales and market development. Developed pitch materials and financial models for VC/angel fundraising. The Kerrington Co.: Drove strategic initiatives that resulted in a 20% increase in customer satisfaction and 10% growth in repeat business. Spearheaded a new business venture from concept to market, reaching 500+ user engagements in the DFW metroplex. Managed multiple concurrent workstreams with minimal direction, increasing company reach by 30%. i30 Parking: Built out internal operations and corporate compliance infrastructure from scratch. Drove client expansion into Mohawk, securing a 3-year, $135K contract (~$45K/year) that filled 80% of available parking capacity. Implemented Truck Parking Club as the booking and billing platform, replacing manual processes and creating a scalable operational foundation.

• Member · Your Chief of Staff06-01-2025

  Invite-only organization for Strategic Operations and Chief of Staff professionals, with expert-led workshops and exclusive networking and learning opportunities.

• Member · Chief of Staff Network10-01-2023

  Pioneering organization developing the Chief of Staff role since 2017 through community-led research, educational programs, and career advancement resources focused on strategic execution and operational excellence.

• Founding Member – OG Next · Operators Guild06-01-2024

  Exclusive ecosystem for elite emerging operators connecting with senior executives to build and scale world-class companies through mentorship, knowledge-sharing, and strategic opportunities in venture capital and startup environments.

Education

• The University of Texas at DallasBachelor of Arts - BA, Business Administration and Management, General

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