Dawn Archer

About

With a Bachelor of Fine Arts in Fine/Studio Arts from the Savannah College of Art and Design, I have cultivated a diverse career spanning creative and administrative roles. As the owner and instructor at Dawn Estelle Archer, LLC, I spearheaded wellness programs and digital marketing strategies, amassing an audience of over 300,000 followers. My role as a Seasonal Ticket & Gate Agent at Delta Air Lines honed my customer service and problem-solving skills, ensuring seamless travel experiences. At Riverside Counseling and Consulting, I streamlined operations as an Administrative Assistant, enhancing office efficiency by 20%. My tenure as a Graphic Designer at Purchasing Power involved leading design projects and aligning visual assets with brand objectives. My career reflects a blend of creativity, organizational prowess, and a commitment to delivering exceptional results across various industries.

Experience

• Seasonal Ticket & Gate Agent · Delta Air Lines03-01-2017

  - Oversaw the check-in, boarding, and seat availability processes, ensuring a smooth customer experience. - Coordinated with teams and vendors to resolve issues effectively, maintaining high customer satisfaction. - Prioritized safety and security, ensuring compliance with protocols and providing support to vulnerable passengers.

• Owner / Instructor · Dawn Estelle Archer, LLC03-01-2013

  - Led the creative direction for wellness programs and retreats, ensuring cohesive branding and client satisfaction. - Directed web design and digital marketing efforts, significantly enhancing the company's online presence and growing an audience of over 300k followers. - Managed and executed multiple projects from concept to completion, demonstrating strong organizational and time management skills. - Created compelling visual and marketing content, aligning with strategic business goals and enhancing brand visibility. - Collaborated with international teams and clients, fostering successful cross-cultural relationships.

• Administrative Assistant · RIVERSIDE COUNSELING AND CONSULTING, P.C.08-01-2022 – 04-01-2024

  - Managed complex schedules and travel arrangements, ensuring seamless operations and project delivery. - Acted as the primary contact for internal and external clients, providing excellent customer service and support. - Developed and maintained organized systems, improving office efficiency and reducing retrieval times by 20%.

• Graphic Designer · Purchasing Power10-01-2012 – 03-01-2013

  - Conceptualized and developed creative visual assets for diverse media channels, ensuring brand alignment and effective communication. - Led design projects from inception to delivery, collaborating with cross-functional teams to meet project objectives. - Conducted market research to stay ahead of design trends, enhancing the creative output and project success.

Education

• Savannah College of Art and DesignBachelor of Fine Arts - BFA, Fine/Studio Arts, General

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