Debbie G.

About

With a robust background in quality management and process improvement, I am currently the Manager of Global Quality Management Systems at Rimini Street. I oversee the Management System platform, focusing on document control and corrective/preventive action modules. My role involves mentoring, procedure development, and vendor sourcing for platform upgrades. Previously, I served as an Internal Auditor at Colonial Group, Inc., where I designed and audited processes, enhancing operational efficiency. At Daniel Defense, Inc., I held multiple roles, including Document Control Specialist and Technical Writer, where I managed quality systems and developed technical documentation. My career began at FlightSafety International as an Operations Support & Compliance Coordinator, ensuring regulatory compliance. I hold an MBA with a concentration in Project Management from LSU Shreveport and a BS in Business Administration from Salem University. My expertise lies in quality management, process development, and compliance, with a strong commitment to continuous improvement.

Experience

• Manager, Global Quality Management Systems · Rimini Street09-01-2022

  Accountable for RSI’s Management System platform, managing document control, non-conformance corrective/preventive action modules, and ensuring efficient end-user experience. Responsible for mentoring personnel, developing procedures, and sourcing vendors for platform replacement. Facilitated ISO audits and collaborated on process development and improvement.

• Internal Auditor · Colonial Group, Inc.10-01-2021 – 09-01-2022

  Designed, implemented, and audited processes, systems, and controls. Documented existing processes, analyzed gaps, developed procedures, and recommended process improvements. Worked with stakeholders to solve complex problems and maintained process documentation.

• Document Control Specialist 2/ISO Management Representative/Exemplar Global Certified Lead Auditor · Daniel Defense, Inc.02-01-2019 – 09-01-2021

  Defined and deployed Quality Management System requirements, managed internal audits, and maintained corrective/preventive action programs. Oversaw document management, process testing, enhancements, and training.

• Technical Writer II · Daniel Defense, Inc.02-01-2017 – 02-01-2019

  Developed and revised technical documents using industry standards. Supported workflow processes for documentation development and ensured compliance with quality processes. Collaborated with various departments to approve company documentation.

• Operations Support & Compliance Coordinator · FlightSafety International07-01-2015 – 02-01-2017

  Tracked training documentation for regulatory compliance with ISO 9001:2008 and Federal Aviation Regulations. Managed customer audit requests and corrective actions, ensuring customer satisfaction.

Education

• LSU ShreveportMaster of Business Administration - MBA, Project Management Concentration
• Salem UniversityBachelor of Science - BS, Business Administration, Management and Operations

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