Deepshikha Gupta
Project Manager | Marketing & Creative Operations | Workflow Transformation | Global Delivery (9 Years)
9 yrs experience · India · <10 hrs/week
About
Project Management professional with 9 years of experience leading cross-functional initiatives across marketing, creative operations, and enterprise workflow transformation. Skilled in end-to-end global delivery, workflow optimization and automation, delivery governance, stakeholder alignment, and continuous improvement across creative, design, engineering, and business teams. Experienced in scaling execution frameworks, driving organizational change, and improving operational efficiency using tools such as ClickUp, JIRA, Confluence, Salesforce, and Umbraco/WordPress.
Skills
Experience
- Project Manager · Monotype07-01-2024 – 03-01-2026
Managed end-to-end delivery of global marketing and creative initiatives, partnering with cross-functional teams across design, content, legal, UI/UX, and engineering to deliver campaigns, product launches, events, and brand assets. Led delivery of creative assets supporting Monotype's participation in Barcelona Design Week, coordinating cross-functional teams across design, content, legal, UI/UX, and marketing. Managed stakeholder communication, status reporting, stakeholder alignment, risk escalation, delivery updates, and milestone tracking across multiple concurrent workstreams. Designed resource capacity dashboards providing real-time visibility into team utilization, enabling leadership to optimize resource allocation, identify workload imbalances, and improve project planning across global teams. Selected to support the transformation of Monotype's Global Creative Services Operations, leading workflow design and operational improvements during the Salesforce-to-ClickUp migration. Led the design and rollout of ClickUp workflows, dashboards, automations, documentation, and user adoption across 100+ global users in creative services team. Designed scalable workflows, automations, dashboards, KPI reporting, onboarding resources, and process documentation to improve project governance and operational visibility. Conducted knowledge transfer sessions for global teams, driving ClickUp adoption and standardizing delivery processes across Creative Directors, Project Managers, and operational teams.
- Senior Analyst · KPMG Global Services10-01-2021 – 07-01-2024
Managed end-to-end marketing and digital initiatives for a UK Government learning platform, partnering with global stakeholders to deliver website enhancements, creative assets, learning campaigns, and business priorities. Improved operational efficiency by 65% through process optimization initiatives, workflow enhancements, and structured delivery management using Lean Six Sigma Managed end-to-end delivery of multi-channel marketing initiatives, including website content, email communications, learning insights, event promotions, and campaign collateral, ensuring timely delivery and brand consistency. Owned website operations using Umbraco CMS, publishing and maintaining content, managing landing pages, updating the online prospectus, and coordinating technical enhancements with developers and designers. Played a key role in the KPMG Learning Solutions rebranding initiative by coordinating creative production, marketing assets, and brand governance to support the launch of KPMG's learning business. Led end-to-end production of promotional videos by translating stakeholder requirements into storyboards, coordinating external content writers, managing legal approvals, guiding video production, and delivering final creative assets. Supported executive marketing events by planning and coordinating print and digital collateral, ensuring high-quality asset delivery while managing campaign execution and day-to-day operations across global teams. Executed compliant email marketing campaigns for the UK learning platform using Microsoft tools, coordinating stakeholder approvals, content reviews, and campaign distribution within a regulated environment. Served as the primary liaison between UK stakeholders, designers, developers, content writers, and legal teams, driving cross-functional collaboration, risk resolution, and on-time project delivery.
- Assistant Manager · Acobloom International01-01-2020 – 10-01-2021
Managed end-to-end digital marketing projects, collaborating with clients and cross-functional teams to deliver websites, content, and digital campaigns aligned with business objectives. Led website content management and optimization using WordPress, coordinating with designers and developers to improve user experience, functionality, and content accuracy. Executed SEO initiatives, including keyword research, on-page optimization, technical SEO, and content recommendations, improving website visibility and organic search performance. Increased organic website traffic by 42% through structured content strategy, SEO optimization, and continuous performance tracking. Planned and monitored digital marketing activities across websites, blogs, and social media while tracking campaign performance using Google Analytics and Search Console. Conducted competitor analysis and performance reporting to identify optimization opportunities and support data-driven marketing decisions.
- Marketing and Digital Outreach Consultant · Mittal Memorial Educational Society05-01-2018 – 12-01-2019
[No additional bullet-point details provided in the resume text beyond the role title and dates.]
- Programmer Analyst · Cognizant Technology Solutions07-01-2016 – 04-01-2018
[No additional bullet-point details provided in the resume text beyond the role title and dates.]
Education
- SRM University, ChennaiB.Tech, Electronics & Communication
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