Douglas Heller

About

Expert sales development representative with 2+ years of experience in client prospecting, value prompts, cold calls, email communication, social media communication, follow-ups, and meeting bookings. Strong history of exceeding performance metrics with an eye on improving and helping others improve. Very strong focus on documentation, organization and time management, as well as performance metrics. Experience in technology and consulting sectors.

Experience

• Sales Development Representative · Accenture2022-07-01 – 2024-08-01

  ► Prospected hundreds of leads via cold calling, emailing, and Linkedin messaging. ► Achieved a 55% increase in KPI performance within 2 weeks through personalized outreach methods, leading to a 30% rise in qualified leads and sales opportunities. ► Established expertise in new business verticals by understanding product intricacies, client relationships, and community channels. ► Analyzed markets thoroughly, pinpointing growth opportunities in new product segments. ► Created strategies to scale outreach and recruitment of clients, showcasing flexibility and adaptability in a rapidly evolving market

• Business Development Representative · Belden Inc. (Provided by Accenture2023-05-01 – 2024-07-01

  ► Increased meeting set rate by 60% in 4 weeks from enriched leads, leading to successful sales including one featured in a case study ► Consistently surpassed KPls with 200 daily calls, emails, and social media activities during campaign peak ► Contributed to crafting campaign messaging

• Business Development Representative · Google Cloud (provided by Accenture)2022-07-01 – 2023-02-01

  ► Designed and implemented comprehensive workflow cadences in SalesLoft integrating emails, calls, cold calling, and social media. ► Boosted team performance by 35% by prospecting and enriching hundreds of leads for BDRs and Sales Reps within 5 months as a support BDR. ► Consistently surpassed KPIs, elevating outreach efforts by 50% through implementation of an additional call block to redial the prospects that had not answered or did not have voicemail.

Education

• Argosy UniversityMaster of Arts - MA, Education
• University of PittsburghBachelor of Arts - BA, Film/Cinema/Video Studies

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