Miracle EkureAdzape

About

With a Bachelor of Arts in English from Benue State University, I have developed a robust career in sales and digital marketing. My recent role as a Sales Development and Digital Marketer at Clear Connection saw me generate over 93 leads monthly, boosting sales by 25%. I excelled in scheduling seminars and managing contracts with high accuracy. At Versatel Marketing, I exceeded sales goals by 50% and was a top performer in telemarketing, converting numerous leads and enhancing sales revenue by 30%. My experience at Hepsiburada.com involved increasing sales opportunities by 30% and significantly improving customer satisfaction. As a Sales Development Representative at Expat Health, I enhanced client acquisition by 20% and maintained a 90% client retention rate. My career is marked by a commitment to customer satisfaction, lead generation, and sales growth.

Experience

• Sales Development || Digital Marketer · Clear Connection11-01-2023 – 09-01-2024

  Generated 93+ leads monthly, increasing sales by 25%. Scheduled over 20 seminars and established good rapport with communities for the services. Managed contracts with 98% accuracy using Navigator and tracked sales through Shape CRM.

• Appointment Setter Cum Inbound/Outbound Telemarketer · Versatel Marketing11-01-2022 – 01-01-2023

  Exceeded sales goals by 50%, converting 44 appointments in the first 12 days and consistently ranked as a top performer averaging 200 - 500 calls daily on an automated Convoso dialer. Converted 55+ leads monthly, boosting sales revenue by 30%. Scheduled call-back appointments, engaged, qualified, and transferred leads to sales representatives. Cold called prospective clients, sent out mailers, and attended events to promote the company name.

• Customer Support Specialist / Sales (Remote) · Hepsiburada.com12-01-2020 – 10-01-2022

  Set appointments with decision makers and increased sales opportunities by 30%. Consistently reviewed and edited scripts, resulting in high calling efficiency and 25% closing ratio. Supervised 50 customers and ensured immediate responses and periodic follow-ups to ensure customer satisfaction, which resulted in a 40% increase in satisfied customers and a 70% decrease in customer turnover during the course of 1 year.

• Sales Development Representative (Remote) · Expat Health08-01-2017 – 12-01-2020

  Increased client acquisition by 20% through lead generation and community seminars. Retained 90% of clients by handling inquiries with empathy and professionalism. Delivered educational presentations on health insurance benefits to diverse groups.

Education

• Benue State UniversityBachelor of Arts - BA, English

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