Gabriel White

About

With 20+ years designing human-centered digital products, I help healthcare, financial services, education, and climate-focused organizations create meaningful change at scale. Before working independently, I spent time at Frog Design, Microsoft Research and Motorola, amongst others. ● Strategic design expertise delivering measurable improvements in user engagement and adoption ︎● Proven experience working with startups, NGOs & Fortune 500 companies spanning the Americas, Asia and Africa ︎● Culturally sensitive and inclusive design methodologies, with on-the-ground design and leadership experience in 20+ countries ● AI-enhanced design process that accelerates and deepens synthesis and ideation Recent impact: ︎ ● Led design of WHO public healthcare applications for use by governments globally ︎ ● Led design of air quality data tools serving scientists and policymakers worldwide ︎ ● Led financial inclusion research for platforms serving millions ︎ Architected design strategy for education startup See my LinkedIn profile for many client recommendations. Working on a complex design challenge? Let's talk!

Experience

• Principal & Founder · Small Surfaces08-01-2010

  Founder of consultancy that partners with organizations worldwide to design digital products that create meaningful change at scale. Solving complex problems using AI-enhanced human-centred design methods to help clients obtain deep customer insights, develop compelling product strategies, and create innovative user experiences. Trusted by leading organizations like WHO, World Bank, and Oxfam. Designed solutions reaching millions of users across healthcare, financial inclusion, education, and climate sectors in 20+ countries.

• Director of Interaction Design · Punchcut01-01-2008 – 01-01-2010

  Manager of Interaction Design practice that created next generation device experiences, focusing on creative leadership, business development, project planning, and strategy development. Managed a team that grew to fourteen people and made significant impact on key strategic projects.

• Principal Designer · frog01-01-2007 – 01-01-2008

  Design leader in studio focused on creating digital and physical products. Developed strategies and designs for new categories of devices and services with cross-functional teams. Led discussions on creating 'green’ digital products and was active in the design community.

• Senior User Experience Designer · frog01-01-2007 – 01-01-2007

  Senior User Experience Designer at frog, contributing to the design and development of innovative products and services.

• Interaction Design Team Lead · Motorola01-01-2005 – 01-01-2007

  Managed a team of ten local interaction designers, designing across multiple software platforms. Improved design output quality by enhancing processes and skills. Lead designer on the Motorola F3, an award-winning phone for non-literate communities. Conducted user research in China and India and led a design innovation program.

• Found & Principal Consultant · Small Surfaces2010

  Founder of consultancy that partners with organizations worldwide to design digital products that create meaningful change at scale. Solving complex problems: Using AI-enhanced human-centred design methods, I help clients working in diverse markets obtain deep customer insights, develop appropriate and compelling product strategies, and create innovative, intuitive user experiences that drive both social impact and business outcomes. Trusted by leading organisations: World Health Organization, World Bank, Wave Money Myanmar, Ushahidi, CARE International, Bridge International Academies, FrontlineSMS, Refugees United, Daktari Diagnostics, and Oxfam. Impact at scale: Designed solutions reaching millions of users across healthcare, financial inclusion, education, and climate sectors in 20+ countries.

• Found & Principal Consultant · Small Surfaces01-01-2010

  Founder of consultancy that partners with organizations worldwide to design digital products that create meaningful change at scale. Solving complex problems: Using AI-enhanced human-centred design methods, I help clients working in diverse markets obtain deep customer insights, develop appropriate and compelling product strategies, and create innovative, intuitive user experiences that drive both social impact and business outcomes. Trusted by leading organisations: World Health Organization, World Bank, Wave Money Myanmar, Ushahidi, CARE International, Bridge International Academies, FrontlineSMS, Refugees United, Daktari Diagnostics, and Oxfam. Impact at scale: Designed solutions reaching millions of users across healthcare, financial inclusion, education, and climate sectors in 20+ countries.

• Principle & founder · Small Surfaces08-01-2010

  Founder of consultancy that partners with organizations worldwide to design digital products that create meaningful change at scale. Solving complex problems: Using AI-enhanced human-centred design methods, I help clients working in diverse markets obtain deep customer insights, develop appropriate and compelling product strategies, and create innovative, intuitive user experiences that drive both social impact and business outcomes. Trusted by leading organisations: World Health Organization, World Bank, Wave Money Myanmar, Ushahidi, CARE International, Bridge International Academies, FrontlineSMS, Refugees United, Daktari Diagnostics, and Oxfam. Impact at scale: Designed solutions reaching millions of users across healthcare, financial inclusion, education, and climate sectors in 20+ countries.

Education

• University of MelbourneBachelor of Arts (Honours), Philosophy

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