Gaurav Santosh Nemade

About

Im a Full-stack Product Designer with experience shipping digital products across SaaS, E-commerce, and the BFSI sectors. I recently earned my Masters in Human-Computer Interaction from Carnegie Mellon University, and Im currently designing a Research Data Management tool for Princeton University.

Experience

• Product Designer · Princeton University2024

  Drove end-to-end design for a B2E SaaS product across 10 sprints, increasing task completion by 35% in user testing. Strategized a 5-year roadmap that prioritizes the product's growth post MVP stage and developed a 0 to 1 design system to enhance scalability and sustainability for future expansions. Prototyped critical user flows with success and error states, reducing task completion time by 50%. Delivered 4 key outcomes informed by diverse data sources, engaging 40+ stakeholders through qualitative and quantitative research, including interviews, contextual inquiries, co-design sessions, surveys, and competitive analysis.

• Web Designer and Developer · Future Farms05-01-2024

  Revamped the UI design and launched a new e-commerce website, which boosted brand perception by 75% in user testing. Improved user engagement by 26% by deploying a curated personalized product recommendation experience. Drove a 33% increase in customer retention, reducing churn and fostering long-term loyalty through product subscriptions.

• User Experience Designer · CMU Human-Computer Interaction Institute09-01-2023

  Conducted a longitudinal research study with over 40 participants to test strategic design interventions in League of Legends to mitigate toxicity. Designed targeted engagement techniques that reduced toxic behaviors by over one action per session in nearly 64% of participants.

• System Engineer · Tata Consultancy Services07-01-2021 – 06-01-2023

  Iteratively developed rapid prototypes implementing WCAG standards in digital documents using JavaScript and Smartcomm tools. Collaborated with cross-functional teams to understand business requirements and conduct rigorous testing, including end-to-end user testing, unit testing, and regression testing for developed features.

• User Interface Designer · Panacea Orgahealth11-01-2021 – 02-01-2022

  Implemented a streamlined checkout process in the mobile e-commerce app, resulting in a 15% decrease in cart abandonment rate. Optimized the user onboarding flow, leading to a 20% increase in task success rate for completing registration and profile setup.

Education

• Carnegie Mellon UniversityMaster of Human-Computer Interaction, Human-Computer Interaction
• University of MumbaiBachelor of Engineering, Electronics and Telecommunication

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