Giada Cacciavillani

About

Experienced and dedicated professional with analytical thinking and problem solving skills. Positive, organized and growth-oriented, I have lived in four countries (Italy, Spain, US, UK), developing skills such as communication and attention to detail. An artist and musician, fluent in Italian, Spanish and English, I use my background in linguistics and music to connect authentically with people. I mentor other artists, driven by empathy and a desire to create meaningful connections.

Experience

• Virtual/Personal Assistant · Freelance2018

  Organization and Management: planning and organizing business and leisure trips, coordinating events, courses and workshops, consulting and organizing luxury experiences (hotels, restaurants, customized itineraries), managing appointments and deadlines. Administration and Technical Support: administrative and back-office activities, managing invoicing and tax deadlines, assistance with Italian bureaucracy, digital and physical archiving of documents, management and sorting of emails, technical support for digital tools and software. Communication and Relations: drafting and reviewing texts, translations, presentations and contents, managing and moderating content for social media, managing press databases and media relations, customer service and upkeep of professional relations. Personal Assistant: personalized support for personal and family needs, organizing daily activities, travel and appointments, coordinating assignments tailored to the client, relocation services.

• Sales agent · Elena Miotto Showroom2018

  Client relations, customer service, technical support, back office activities, visual merchandising and collection care, follow-up, sales.

• Translator · Freelance2010

  Experience with private students and companies - translations in different fields (literature, economics, marketing, fashion, architecture and design). Among my clients: Urlaaa Web Marketing Office, Vision Mannequins, Zaha Hadid, LAMA College of Music, ChiGlo.

• Teacher · Freelance2010

  Languages: Experience with private students and companies in the sectors: internet, fashion, public administration, food, fashion, luxury, tech. Among my clients: Inail, LVMH, Urlaa, Bazaai. Development of learning strategies, study programs for English students, training courses, tutoring and personalized language support. Focus on the development of student skills, fluency and exam preparation, job interviews, relocations. Voice: technique, interpretation, English diction, composition, posture. Teaching experience in Italy, Spain, USA, UK.

• Back office and customer service manager · Proporama srl2016 – 2019

  Back office activities, administration, restocking, customer service and relations, stock control, reordering, writing, research, content moderation.

• International recruiter · LACM2014 – 2016

  Customer service and relations, managing student and prospective databases, market research, back office activities, student and prospective student follow-up, courses and syllabi descriptions.

Education

• Universitat de BarcelonaBA, English literature and linguistics
• LACMAA, Vocal performance
• Alpha ChiCertificate, Alpha Chi Consulting

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