Josefina Birolo

About

As an Administrative Assistant with experience in multitasking, I am committed to providing exceptional support and assistance to clients and organizations. With a keen eye for detail and a dedication to excellence, I strive to ensure that all tasks and responsibilities are handled efficiently and effectively. As a bilingual speaker in both Spanish and English, I am able to communicate effectively with a diverse range of stakeholders. I am a self-starter and motivated worker who thrives in challenging environments. With a proven track record of hard work and problem-solving, I am confident that I can be relied on to deliver outstanding results. I approach all tasks with enthusiasm and a can-do attitude, and I am equally comfortable working independently or as part of a team. My superior skills in both team-based and independent capacities, coupled with my flexibility and adaptability, make me an asset to any organization. Whether managing calendars, coordinating projects, or handling administrative tasks, I am committed to delivering high-quality outcomes and exceeding expectations.

Experience

• Personal Assistant · Freelance2021-12 – Present

  - Manage emails from school and activities for the 3 kids. - Organize calendar with different techniques for each event and kid. - Keep updates and news to their parents by text or adding them to Google doc. - Research for all information about summer camps on their websites or sending personal emails and update our google sheet with new information. - Extra mile (not required by the job): Send gifts for special occasions like birthdays, Valentine's, Halloween, Christmas.

• Chef de Rang · Ca’ Pasqualli village2024-04 – 2024-10

  Experienced Chef de Rang with a passion for delivering exceptional guest service in high-end dining settings. I managed a designated section, ensuring smooth service by leading a team, coordinating with kitchen and sommelier, and providing personalized recommendations to guests. Skilled in handling guest requests, maintaining table standards, and training junior staff to uphold service excellence. Focused on creating memorable dining experiences while ensuring efficiency and high-quality service.

• Waitress · SPORTING HOTEL2023-12 – 2024-03
• Housekeeping Manager · Villaggio Bahja2023-06 – 2023-09

  In charge of a group of people. Cleaning of different rooms and making sure every stay for a client is unique.

• Office Administrative Assistant · Burbujas2021-09 – 2022-12

  Responsibilities: - Manage executive and teachers' schedules/calendars through Outlook. - Answer all types of phone calls and text messages to current clients and new, ensuring prompt and courteous service. - Upload social media content with live videos, pictures, and reels from different classes and events. - Maintain and organize office documents and records for each client and make sure they sign their form before getting into the class. - Handle other administrative tasks as assigned by the owner.

• Social Media Manager · Compañía Osmosis inversa2022-01 – 2022-07

  - Create content for social media platforms. - Planning weekly posts through Meta. - Managing emails and direct messages from SM.

• Child Care Specialist · Cultural Care Au Pair2018-09 – 2021-09

  - Providing childcare to 3 kids (ages 7, 5, and 3). - In charge of kids' schedules, including playdates, school, and extra activities. - House care. - Developing a healthy and loving relationship with parents and kids. - Prepared meals, snacks, and refreshments while accounting for dietary needs and restrictions. - Organized and planned age-appropriate reading, crafts, and music lessons.

• Receptionist · Estacion Sonder2017-03 – 2018-06

  - Managed end-to-end guest experiences and reception. - Problem-solving and coordinating. - Greeted guests and assigned rooms according to confirmed reservations.

Education

• Instituto Manuel BelgranoHospitality, Hotel/Motel Administration/Management

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